Landscape Maintenance and Sales/KEY ACCOUNT MANAGER
ZipRecruiter
Vancouver
CAD 60,000 - 80,000
Job description
RELOCATION ASSISTANCE AVAILABLE!
WHO YOU ARE
4+ years landscape maintenance sales and account management experience
Account management experience, specifically HOAs
Excellent communication skills
Proficiency in Microsoft Excel and Google Docs
Ability to analyze data effectively
Negotiation skills
B2B & B2C sales knowledge
Ability to work occasional evenings and Saturdays, as needed.
Willingness to travel locally throughout the day.
WHAT YOU'LL DO
Account Management:
Provide solutions to customer’s service issues.
Ensure quality control of landscape services offered.
Identify customer's needs, translating them into actionable items.
Establish productive, professional relationships with key personnel in assigned customer accounts. Proactively assess, clarify, and validate customer needs on an ongoing basis.
Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary Company personnel.
Reduce portfolio attrition and maintain consistency in customer portfolio.
Work with Operations Managers to provide excellent service and review customer needs or program changes.
Provide educational presentations for customers.
Sales:
Grow landscape maintenance by proactive prospecting, client contact and other types of lead and follow-up.
Increase portfolio through new landscape management sales and enhancement services.
Communicate and present effectively to and with customers, delivering the GRO experience and upholding Company values.
Estimate projects; create, present and sell client landscape proposals.
Collect signed contract, signed lien disclosures and deposit for each project.
Engage customers throughout project.
Develop portfolio analysis and growth recommendations, i.e., building out a route.
Determine portfolio program needs and recommendations.
Work with sales and marketing to build new business and add to existing portfolio.
Meet assigned targets for profitable sales volume and strategic objectives.
Attend HOA Board meetings, tradeshows and networking events.
Schedule:
Monday to Friday
Supplemental Pay:
Commission pay
Semiannual bonus
Experience:
Landscape maintenance sales: 2 years (Required)
Landscape account management: 4 years (Required)
Company Description
HEART OF OUR CULTURE - Do the Right Thing: Our team is made of people who stop when they see someone in need. That same sincerity shines through in our work. - Go Above & Beyond: We bring our best: to the customers who trust us, the team members we believe in, and the communities we grow. - Be Bold: Impossible is not in our vocabulary. The greater the challenge, the greater the opportunity to amaze. - Care of Others: It’s not just about the incredible work we do, it’s about how we treat others.
WHAT WE OFFER Competitive wage Profit sharing 401(k) with generous match Paid time-off (PTO) Medical, dental and vision insurance Short-Term Life Insurance, AD&D Insurance Company provided cell phone, laptop and apparel Company vehicle Company team building events In-office snacks