Labour Relations Officer/Advisor

Important

Do not discuss your application with others (including on social media) besides your partner or close family members - who should also be reminded about the need to be discreet.

Closing Date

2024-11-27

Reference Number

24-968-VAR-069

Job Category

Experienced

Who Can Apply

Canadian Citizens

Location

Ottawa, Ontario

Salary Range

$77,427 - $94,177
$87,459 - $106,386

Status

Indeterminate (permanent)

Language Requirement

Non-Imperative (CBC/CBC, BBB/BBB) English Essential

Job Summary

Labour Relations Officer – Level 06

• Support LR Advisor by preparing and reviewing Labour Relations processes.
• Research and gather information and analyze data in order to write various documents to support the HR Advisor.
• Process LR case files by researching and identifying issues such as policies, draft advice, reports, correspondence or other support documents for the HR Advisor.
• Consult and interact with colleagues and/or clients of various sections related to LR concerns/issues by identifying, clarifying and explaining requirements.

Labour Relations Advisor – Level 07

• Provide guidance and advice to managers and employees in the interpretation and application of labour relations policy documents, collective agreements and/or terms and conditions of employment.
• Manage and coordinate labour relations processes such as those related to grievances, harassment resolution, duty to accommodate, breaches of conduct and discipline.
• Research case law / jurisprudence and keep abreast of developments in labour relations issues and legislation in order to provide sound support and advice to clients.
• Conduct special projects and make recommendations on improvements to the labour relations program.
• Research and gather information and analyze data in order to write various documents for management to guide decision making.
• Prepare and deliver information sessions / training on the role and mandate of labour relations.
• Establish and maintain good relationships and build partnerships with clients, stakeholders and employee representatives.

Education

Labour Relations (LR) Officer L06

• Undergraduate degree and two (2) years of relevant experience or
• University certificate or College diploma (2 year program) and three (3) years of relevant experience or
• Human resources certification recognized by the Canadian Council of Human Resources Association and four (4) years of relevant experience.

Labour Relations (LR) Advisor L07

• Undergraduate degree and three (3) years of relevant experience required or
• University certificate or College diploma (2 year program) and four (4) years of relevant experience or
• Human resources certification recognized by the Canadian Council of Human Resources Association and five (5) years of relevant experience.

The educational program must be from an accredited learning institution recognized in Canada. If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense from an accredited learning institution recognized in Canada.

Note: Any higher level of education (i.e., Masters, Doctorate) in a related field of study could be recognized as experience.

Experience

LR Officer L06

• Experience in the application of Human Resources policies.
• Experience in conducting research and analysis in a human resources discipline.
• Experience producing a variety of written reports, such as briefing notes, reports, assessments, summaries and/or memorandums.

LR Advisor L07

• Experience is defined as the interpretation of policies and procedures in any one or more of the following Human Resources disciplines: human resources planning, classification, staffing, recruitment, training, performance management, talent management, compensation or labour relations.
• Two (2) years experience in conducting research and analysis in a human resources discipline.
• Two (2) years experience in providing guidance and recommendations to clients on complex human resources discipline.
• Two (2) years of experience producing a variety of written reports, such as briefing notes, reports, assessments, summaries and/or memorandums.

Assets

• Experience in providing advice and guidance to management on labour relations matters such as grievances, discipline, breaches of conduct, investigations, and unsatisfactory performance.
• Experience in providing advice and guidance to management in a unionized and non-unionized work environment.
• Experience in working with union representatives in order to resolve issues.
• Experience in mediating or influencing outcomes to workplace conflicts or disputes.
• Experience in delivering training or awareness sessions.
• Experience in researching and analyzing jurisprudence in order to make recommendations.

Competencies

• Advisory
• Analytical Skills
• Behavioural Flexibility
• Communication
• Organizational Skills/Multitasking
• Teamwork

Notes

Indicate in your cover letter which position, Labour Relations Officer or Labour Relations Advisor, you are applying.

A written exam will be administered. If successful, you will be invited to an interview. The exam will serve to evaluate Advisory and Written Communication Skills.

A gap has been identified among Persons with Disabilities and Indigenous Persons for this position. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to the physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strongly encourage those individuals who belong to one or more of the employment equity groups to self-declare in their cover letter when applying.

Reference checks may be conducted as part of the assessment process. To know more about our process, please visit: Applying for a job at CSIS: Frequently Asked Questions - Canada.ca.

While we continue to explore opportunities for flexible work arrangements, the majority of work in our organization must be done in the office and cannot be performed at home.

Security Requirements

Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.

Other Information

Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.

CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA). CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples, and women) at all levels within the organization through hiring and talent management practices. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strongly encourage those individuals who belong to one or more of the employment equity groups to self-identify when applying.

Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential.

CSIS Offices in Canada are located on various ancestral and traditional lands. In the spirit of reconciliation, we acknowledge all Indigenous People across Canada and their connection to these lands.

The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.