Laboratory Assistant

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

As a Laboratory Assistant, you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business and will let you see the difference that you make in patients’ lives.

Status: Full Time
Schedule: Varies
Number of positions: 1
Start Date: ASAP

Your responsibilities will include:

1. Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
2. Perform phlebotomies, connect/disconnect holter monitors, 24-hour blood pressure monitoring, and perform ECG tracings.
3. Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
4. Maintain client relationships, including responding to inquiries and following up on requests.
5. Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
6. Prepare specimens for transportation and testing.

What you will bring to the role:

1. Completion of a recognized Medical Laboratory Assistant program or equivalent related experience such as working as a healthcare professional with previous training or experience in phlebotomy, intravenous infusion and/or intravenous therapy (e.g. nurses, infusion therapist, cardiac technologist etc.).
2. ECG training or experience is an asset.
3. Excellent communication, interpersonal and customer service skills.
4. Ability to work independently and as part of a team.
5. Ability to maintain the strictest standards of patient privacy and confidentiality.
6. Ability to effectively relate to patients and health care providers.

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

Ready to empower healthier Canadians? Apply today!