Laboratory Assistant

Job Posting: Laboratory Assistant

Location: Downtown Kelowna

Status: full-time contract until June 2025 (Monday to Friday between 7am and 7pm; rotational shifts)

Internal posting expires on November 12, 2024

Where YOU work, makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Laboratory Assistant?

As a Laboratory Assistant, you are responsible for the preparation of samples and/or reagents for routine processing, the performance of simple non-interpretive tests under the technical oversight of a Medical Laboratory Technologist as required, and the independent performance of simple non-interpretive tests escalating to a qualified Medical Laboratory Technologist for support and guidance as required. You will also ensure quality control checks and standards are run as required and participate in all quality assurance programs and ensure company and Ministry of Health (MOH) guidelines are observed. Lastly, you will perform routine maintenance of laboratory equipment as appropriate and deal with problems that arise.

Why Dynacare is an amazing place for YOU:

1. Join an award-winning "Top Employer" with meaningful and impactful career opportunities
2. Access a health and wellness benefits program that supports you and your loved ones
3. Grow and thrive with a dynamic, successful company through internal mobility opportunities
4. Invest in your future through RRSP match benefits and an employee stock purchase program
5. Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

1. Receive and sort samples
2. Data enter the results into the company’s database as required
3. Ensure that all abnormal, critical and STATS are processed as outlined in the department guidelines
4. Ensure that all samples are properly labeled and identified before testing
5. Follow established protocol for the handling of unsuitable samples
6. Perform pre-analytic specimen processing
7. Operate instruments following department procedures
8. Perform simple non-interpretive testing procedures
9. Handle infectious material following approved procedures while adhering to government regulations (i.e. TDG) as required
10. Responsible for the follow-up on missing samples, documentation and results as and when required
11. Ensure all inquiries and problems are handled in a courteous and professional manner
12. Ensure adequate amount of supplies are on hand and that validated reagents and testing kits to be used are in date order
13. Ensure that quality control checks are performed as required in documented work procedures
14. Responsible for monitoring quality control guidelines and making appropriate corrections
15. Refer results for Medical Laboratory Technologist to review and release
16. Responsible to follow all relevant pre and/or post-analytical quality protocols as described in the company quality assurance manual
17. Perform routine maintenance on laboratory instruments and equipment following department procedures
18. Document all maintenance performed, including minor troubleshooting following manufacturer’s instructions
19. Participate in the review of procedural documents for accuracy and effectiveness as required
20. Observe and report all malfunctions in equipment and maintain all required logbooks for routine equipment
21. Responsible for disinfecting the work area and equipment on a daily basis
22. Store and discard specimens according to appropriate department procedure manuals

What YOU bring to the role:

1. You have completed a Diploma/Degree in Health or Science or have a Medical Laboratory Assistant (MLA) certification or are a Graduate of an approved laboratory assistant course
2. You are customer-focused with a genuine care for patient’s health
3. Demonstrate skill in phlebotomy, with the ability to manage anxious patients through the sample obtaining process in a pleasant, calming and reassuring manner
4. Prioritize and self-manage within a deadline-oriented environment
5. Be extremely detail oriented
6. Proficiency in English, both written and verbal, at a level that enables you to communicate instructions, clearly and understandably, to patients

Salary: between $21 and $25 per hour

The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.