Key Holder - Montreal Eaton Center

Can you envision your future accomplishments as a Part-Time KEY HOLDER at PSYCHO BUNNY?

WHO WE ARE

Psycho Bunny is a worldwide menswear brand that had one mission when it was founded in New York back in 2005: to perfect the polo. Nearly two decades later, our quality-obsessed approach has built a devoted following of fashion-conscious individuals looking for exceptional-quality everyday staples that command attention while remaining unconventional and daring. Today, color-driven collections extend to Pima cotton T-shirts, plush French terry sweats, versatile bottoms, elevated outerwear, need-to-have accessories, and a myriad of perfected polos, which are reimagined for each drop, of which there are approximately 13 every year. Our global expansion in the fashion landscape is attributed to the eclectic personalities who have joined our ranks, making Psycho Bunny the creative community it is today and will be tomorrow.

WHY JOIN THE TEAM?

This isn't your typical workplace. Your voice will be heard. You'll matter. And you'll be instrumental in our unique brand's ascent to new heights. Our rapid global expansion requires fluidity in an ever-changing high-performance environment. You'll have the opportunity to learn, grow, and constantly expand your skill set. We're looking for forward-thinkers who want to take ownership and drive change. As the company forges to scale exceptional growth, you're presented with the opportunity to get involved and make a meaningful impact. If all this sounds appealing, we'd love to meet you!

WHAT IS THE ROLE?

Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the store per Psycho Bunny's core values and service standards.

HOW WILL YOU DO IT?

• Build a delighted and loyal customer base through engagement, conversion, and capturing customer phone and e-mail.
• Responsible for assisting with the recruitment, training, development, and succession of high-performing, results-driven Team Members.
• Responsible for understanding and maintaining own level of Product Knowledge and directly responsible for Store(s) Team Member's level of Product Knowledge and the ability to communicate it to customers.
• Accountable for payroll control and service-driven scheduling to maintain a highly profitable location while maintaining the highest service levels to customers.
• Analyze customer profiles, buying trends, and competitive information to impact and drive business.
• Manage and monitor Loss Prevention.
• Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory.
• Directly responsible for the execution and processing of merchandise, both incoming and outgoing (Transfers).
• Manage and communicate merchandise opportunities to the store manager.
• Ensure execution and maintenance of all Visual Directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunny's standards.
• Execute all requirements concerning OSHA & COVID-19 to maintain a safe and compliant working atmosphere for all Store Team Members & customers.
• Assist with all other duties as required by the store manager.
• Work collaboratively with all other Psycho Bunny team members to achieve goals.

WHO YOU ARE

Your achievements:

• 1 year minimum of experience in retail management

Your contribution:

• You must be able to work a flexible schedule, including nights, weekends, and holidays.
• You have strong communication skills and the ability to foster a customer-focused selling culture.

WHAT WE OFFER

You'll have an entire team in your corner, ensuring that you are seen, heard, respected, and treated the way you want to be treated. That includes access to our employee benefits:

• Casual dress code
• All the swag you can get with an amazing employee discount!

We thank all applicants; however, only those selected for an interview will be contacted.