Key Account Manager, Vaccines - Specialty Care

Are you ready to make an impact in a dynamic and fast-paced environment? This is an exciting and unique opportunity to join our Key Account Management (KAM) team at GSK! You'll play a pivotal role in representing our expanding portfolio, engaging with top healthcare professionals in Rheumatology, Gastroenterology, and Dermatology, while also shaping programs, accounts, and health systems. As a true business owner, you'll be responsible for crafting and executing a local strategic plan aimed at increasing protection for patients from vaccine-preventable diseases. If you're passionate about making a real difference in healthcare, this is the role for you!

RESPONSIBILITIES:

As Key Account Manager, you will be responsible for successfully building and executing strategic territory plans, accelerating partnerships with key HCPs, accounts, and health systems stakeholders in targeted therapeutic areas. This strategy will be executed in alignment to GSK Values and Mission: To unite science, talent, and technology to get ahead of disease together. How we do this is through our people and our culture. A culture that is ambitious for patients, accountable for impact and rooted in doing the right thing.

Reporting directly into the Regional Business Manager, Specialty Care Vaccines, this field-based role will be accountable for one of five territories:

1. British Columbia: Cover BC major centers where our customers practice. This KAM role will be based in the Vancouver area.

2. Alberta/Saskatchewan: Cover Alberta with a focus on major centers where key target customers practice including Regina and Saskatoon. This KAM role is based in Alberta- either in Calgary or Edmonton.

3. Ontario West: Territory will cover all of ON West covering Guelph/Hamilton/Burlington, also Windsor/Sarnia, Niagara, Mississauga west/Oakville/Orangeville. And as far North as Owen Sound. KAM role is Ideally the candidate will be based in Guelph/Hamilton/Burlington area.

4. Toronto- GTA/Winnipeg: Cover Toronto Core where our customers practice including east Mississauga, Brampton, Woodbridge areas and Winnipeg. KAM role is ideally based in GTA-Toronto area.

5. Ontario North East: This territory will cover Eastern and Northern Ontario, as far North as Sudbury/Thunder Bay, Kingston, Peterborough, Scarborough. Candidate ideally located in Ottawa.

Primary Responsibilities:

• Work with targeted therapeutic HCPs and administrative leaders to drive process implementation within programs, accounts, and health systems/networks.
• Develop a deep understanding of the local therapeutic patient journeys and key decision makers’ objectives/goals to effectively identify opportunities to partner, aligned with commercial strategic objectives.
• Apply an entrepreneurial mindset, innovative approach, and a willingness for bold cross functional communication & collaboration.
• Be a key contributor to a performance-driven environment by bringing a positive mindset and commitment to hold self and others accountable for delivering on cross-functional objectives.
• Develop and execute strategic territory account plans to surpass territory commercial performance objectives.
• Build and grow a network of targeted external HCP and administrative stakeholders, understanding how patients, health care professionals and systems communicate, and could make vaccination recommendations throughout the patient journey.
• Display an appetite for curiosity, garnering insights into each program, account, health system environment and enabling development/execution of innovative solutions to meet customer needs.
• Effectively engage external stakeholders in scientific discussions to ensure promoted brand is optimally prescribed to the right patients at the right time.
• Embrace and advocate for multichannel digital/virtual engagement and communication to ensure customers are receiving current and timely communications/value.
• Identify and leverage internal and external resources to develop and execute tailored customer value.
• Embrace accountability and empowerment to make agile decisions with focus on key business needs/impact, while maintaining a “bigger picture view” and ensuring prioritization to overall team objectives.
• Effectively manage territory spends/budgets to ensure optimal impact and ROI.
• Provide ongoing territory/account analysis and identification of market dynamics that have the potential to impact national/regional/local business and contribute to opportunity or mitigation planning and implementation.
• Lead and deliver regular performance to objective reviews to commercial leadership.
• Demonstrate a strong understanding and application of the GSK code/values.
• In addition to internal national and regional meetings, overnight travel will be required for external conferences.

Required Qualifications:

• Bachelor’s degree completed.
• 3+ years of experience in institutional specialty sales/KAM roles.
• Strong understanding and experience in execution of key account management principles.
• Excellent communication and engagement skills (virtual and live).
• Ability to clearly articulate complex content to management, peers, and customers both in individual conversation and group presentation levels.
• Strong organizational, analytical, and problem-solving skills, a natural curiosity, and an ability to actively listen.
• Strength in challenging both self, peers and status quo.
• Self-motivated, agile, entrepreneurial, and committed cross functional communicator/collaborator.
• Ability to effectively work and thrive in a cross functional team-based environment.
• Ability to quickly move insights to strategic and tactical implementation.
• Agility to successfully work in a dynamic, complex, and changing environment.
• Skills in budget ownership and ROI analysis.
• Working knowledge of computer technology, Word, Excel, PowerPoint, and agility to learn new programs.
• Valid driver's license.
• Ability to travel within territory and domestically as required.

Preferred Qualifications:

• Specialty Care KAM experience (minimum 2 years) ideally in Rheumatology, Dermatology or Gastroenterology is preferred.
• Strong working knowledge and proven performance in program, account, and health systems-based markets/landscapes.
• Bilingual English/French.

*This position requires the employee to drive routinely on company business and allows for the provision of a company – leased vehicle. However, to be eligible for this position and a company vehicle, GSK will need to obtain acceptable results from a license verification inquiry and drivers abstract review against its safe driver program requirements.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

GSK is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals to apply to our career opportunities. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at canada-recruitment@gsk.com. Please do not send resumes to this e-mail and instead apply through the online application process of this posting.