Key Account Manager - Alberta

Job Description Summary

Key Account Manager RLT, Canada (Prostate)

Location: Alberta – Field Based

Novartis is unable to offer relocation support for this role; please only apply if this location is accessible for you.

About the role:

We are seeking an experienced and passionate professional to help expand access to radioligand therapy (RLT) treatment for as many qualified Prostate Cancer patients as possible. As a Key Account Manager, Ontario or Alberta Canada RLT, you will launch new nuclear medicine treatment centers, organize multidisciplinary treatment teams, streamline patient care pathways, implement referral systems, and achieve sales KPIs in Ontario or Alberta Canada through close collaboration with internal and external stakeholders.

The role reports directly into the Strategy & Execution Manager, RLT and will work closely with the RLT cross-functional team.

Permanent position

Key Responsibilities:

• Drive sales, promotion, and account development in assigned territory to meet commercial goals and KPIs.
• Enhance customer development strategy through dedicated Key Account Plans for assigned accounts, aligning these to overall Brand Objectives and Strategies.
• Build and nurture long-term customer relationships by understanding their needs and proposing relevant solutions.
• Develop and execute events or programs aligned with business plans and HCP requirements, either independently or in collaboration with marketing and medical teams.
• Support the development of key opinion leaders and HCP champions, including segmentation and profiling, by ensuring timely and accurate data input into the Novartis CRM system.
• Lead the mapping of patient care and referral pathways, collaborating with multidisciplinary teams in key accounts to identify inefficiencies and streamline processes for enhanced patient care.
• Independently collaborate within a highly cross-functional team, effectively managing complexity and multiple priorities.
• Meet company set KPIs and metrics. Reporting of technical complaints/adverse events/special case scenarios related to Novartis products within 24 hours of receipt.

Essential Requirements:

• Bachelor’s degree in science or business. Deep understanding of pharmacology or therapeutic knowledge an asset.
• Minimum 5+ years of successful specialty pharmaceutical sales experience preferably multinational companies.
• Ability to work within a complex environment, juggling multiple priorities.
• Preference to candidates with Oncology and/or Nuclear Medicine background.
• Capacity to travel sufficiently to meet territory objectives within assigned territory, up to 50% of the time – overnight travel required.

Desirable Requirements:

• Background in Key Account Management, Development of Patient Care Pathways or Healthcare System Navigation.
• Team management experience is preferred.

Skills Desired: Accountability, Account Management, Commercial Excellence, Competitive Intelligence, Compliance, CRM (Customer Relationship Management), Customer Engagement, Ethics, Healthcare Sector, Market Development, Problem Solving Skills, Process Knowledge, Revenue Growth, Selling Skills, Team Collaboration, Value Propositions.