Junior IT Specialist

We are seeking a Junior IT Specialist to join our dynamic team, supporting a hybrid IT environment spanning office-based, remote, and vessel-based operations. This hands-on role will suit a technically proficient and adaptable individual with strong problem-solving skills, especially in Microsoft-centric infrastructures.

Key Responsibilities

• Administer and maintain Microsoft infrastructure, including Active Directory, DNS, DHCP, Azure AD, and Office 365.
• Provide IT service desk support ranging from Level 1 to Level 3, including participation in the development and management of large-scale IT projects.
• Configure, manage, and troubleshoot TCP/IP networking, including routers, switches, firewalls, and NAS devices.
• Build, support, and maintain a vessel test environment for training and troubleshooting systems across the fleet.
• Offer technical support for cloud-based and hybrid environments.
• Support and troubleshoot satellite, shipboard communications, and marine navigation systems.
• Perform structured cabling and physical network installations (Cat5e to Cat7) according to best practices.
• Apply a sound understanding of the OSI model and network routing concepts.
• Ensure consistent documentation of troubleshooting processes and issue resolutions across diverse systems.
• Administer Microsoft enterprise tools, including Exchange and IIS, within the Microsoft stack (AD, DNS, DHCP, IIS, Delivery Controller).

Work Environment & Requirements

• Hybrid model: Remote, in-office, and onboard vessel support as required.
• Willingness to work extended hours based on business needs.
• Ability to occasionally lift up to 60 lbs and access tight, awkward, or confined spaces onboard vessels.
• Comfortable working at heights during onboard IT installations or support tasks.
• Occasional travel to ports and shipyards (valid driver’s license required).'

Qualifications & Skills

• Proficiency in managing Windows environments and core Microsoft infrastructure services.
• Hands-on experience with networking hardware and configuration.
• Exposure to or familiarity with maritime IT systems and vessel-specific infrastructure is a plus.
• Solid troubleshooting methodology and analytical mindset.
• Strong communication skills and ability to work independently and collaboratively across technical and non-technical teams.