Are you an experienced leader with a passion for optimizing clinic operations and delivering exceptional patient experiences? We’re seeking a Clinic Operations Manager to oversee the daily functions of our client’s clinic, ensuring smooth operations, efficient team management, and top-tier client service.
JOB SUMMARY :
As the Clinic Operations Manager, you’ll be responsible for maintaining operational excellence, supporting clinic employees, and fostering a client-focused environment. You will oversee daily operations, staff performance, and financial management while collaborating with cross-functional teams to drive efficiency and growth.
RESPONSIBILITIES :
- Ensure the clinic maintains high cleanliness and operational standards.
- Oversee performance management, training, and development of clinic employees.
- Collaborate with marketing to optimize promotions and in-clinic events.
- Manage vendor relationships and coordinate staff training opportunities.
- Lead team meetings and address operational improvements.
- Work closely with HR on recruitment, onboarding, and performance management.
- Monitor inventory levels, optimize sales, and minimize risk.
- Oversee cash handling, deposits, and financial transactions.
- Coordinate physician and nurse injector scheduling.
- Analyze profit and loss (P&L) statements to drive cost savings and revenue growth.
- Support clinic expansion initiatives.
REQUIREMENTS :
- Bachelor’s degree in Management, Business, or a related field (preferred).
- 3+ years of leadership experience in a dynamic, customer-focused setting (e.g., for-profit healthcare or service-based industries, preferably in a clinical, dermatology, or aesthetics setting).
- Proven leadership experience in clinic operations, ideally in a fast-paced, high-growth, for-profit environment.
- Strong background in sales and employee relations, with the ability to inspire, mentor, and drive team performance.
- Track record of success in building structure, leading change, and elevating service standards.
- Entrepreneurial and results-driven mindset, with a passion for continuous improvement and business growth.
- Exceptional communication skills, both written and verbal, with the ability to influence and engage stakeholders at all levels.
- Highly organized and adaptable, capable of prioritizing tasks and maintaining efficiency in high-pressure situations.
- Proficiency in Microsoft Office Suite and a strong understanding of business operations and financial performance.
This is an exciting opportunity to lead a high-performing clinic team and make a meaningful impact on both operations and patient care. If you’re a strategic thinker with a hands-on approach, we’d love to hear from you! Please apply in confidence using the "Apply" button for immediate consideration.
Thank you in advance for your interest; only individuals deemed to have the skill set and experience to fit the role will be contacted. Applicants must be legally entitled to work in Canada without sponsorship.