Janitorial Team Lead

Build Your Career and Skills at Regional

Regional’s core values over the past 52 years have crafted intellectual capital in all aspects of janitorial and maintenance. Our Team’s knowledge, skills, and abilities stem from cross-functional projects in world-class facilities in Southern Ontario. At Regional, we safely and sustainably build the highest level of satisfaction for both clients and employees.

We lead the janitorial and maintenance industry with purpose and our Team are equal-business partners at the heart of every project. Our business success relies on strong execution and continuous improvement – driven by the diversity, expertise, and the teamwork of our employees. We are always searching for exceptional candidates to join the Regional family and be a part of our forward-thinking, innovative, best-in-class Team.

Job Overview

Regional Janitorial and Maintenance is ready to inspire a Janitorial Team Lead at a client facility in downtown Toronto, Ontario. The client site is a beautiful heritage building located minutes from Union Station. Reporting to the VP Operations, the Janitorial Team Lead’s primary accountability is balancing the execution of janitorial deliverables, Team Leadership, continuous quality assurance, and client services.

Salary: $23.00/hr to $25.00/hr

Employment Types: Full-time and Part-time, permanent

Work Schedule:

• Up to 40 hours per week.
• Typically, 6-8 hour shifts (after 11pm). Both weekday and weekend shifts available.

Closing Date: February 5, 2024

Key Accountabilities

• Lead by example; join our Janitorial Associates and Subcontractors in preparing, cleaning, and maintaining a beautiful downtown heritage building.
• Foster, promote and be accountable for a positive and safe work culture.
• Ensure that services are performed according to service specifications and scheduling while exceeding client expectations.
• Collaborate with our Operations Lead and VP of Operations to address client inquiries and requests while providing daily updates via phone and email.
• Conduct facility quality inspections and support the VP of Operations Manager with the implementation of corrective actions.
• Assist with employee relations activities such as scheduling, coaching, payroll, performance management and offboarding.
• Participate in continuous waste management by emptying and maintaining waste containers.
• Clean glass surfaces such as mirrors and windows.
• Maintain all flooring, guest and freight elevators, stairwells and exterior facility entrances by sweeping, mopping, and vacuuming.
• Clean and sanitize fixtures and designated areas such as restrooms, hallways and common areas.
• Refill soap dispensers and restock consumables such as toilet paper and paper towel.
• Report any malfunctions and repair needs relating to restrooms, elevators, waste containers and alarm systems to the VP of Operations.
• Lead health and safety, security and cleanliness initiatives.
• Maintain and use a variety of janitorial equipment and tools.
• Manage the maintenance of all janitorial equipment on-site.
• Participate and contribute to ongoing learning and development programs onsite and through a variety of e-Learning platforms.

Job Requirements

• A minimum of 1 year of maintenance, janitorial or custodial management experience.
• Excellent interpersonal and problem-solving skills.
• Experience working in a client-centric environment.
• Versatility, flexibility, and a proven track record of exceeding client expectations within constantly changing priorities.
• Self-drive in meeting project deliverables, deadlines, and client expectations.
• Positive, professional, safety-oriented and client-centric attitude.
• Proven experience as a collaborative Team player and leader.
• Intermediate technology literacy with cell phones, computers, email and online applications.
• Excellent written and oral communication skills.
• Professional working proficiency of the English language.
• The ability to speak and understand Spanish fluently is an asset.
• Ability to work in both indoor and outdoor environments.
• Working knowledge of janitorial operations, best practices, and standard procedures.
• Ability to work in a physically demanding environment, stand for long periods and lift and work with materials up to 55 lbs.
• Possess a clear criminal record.
• Ability to work overtime hours and on weekends to meet evolving operational needs.

Benefits

• Continuous learning and development opportunities.
• Employee and Family Assistance Program.
• Diversity and growth: Have the opportunity to work and lead in a world-class facility.
• Opportunities for growth: As our team and company is growing, there will be opportunities for high achieving employees to take on more responsibilities and receive promotions that will further enhance their career.

Application Process

Regional is accepting resumes, conducting interviews and would love to hear from the next leaders of the janitorial industry.

If you are interested in learning more about the position, please submit your resume and cover letter and apply on Indeed by February 5th, 2025.

Regional thanks all those who have taken the time to review the position and apply. Our People and Culture Team looks forward to contacting candidates considered for an interview.

Diversity, Equity, and Inclusion

Regional Janitorial and Maintenance fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity.

All candidates are welcome to request accommodations to participate fully in the process by contacting our People and Culture Team at People@RegionalJanitorial.com.