IT Technician

Do you want to be challenged and work in a dynamic and stimulating environment? NanoXplore is the company for you!

You will have the opportunity to work for a fast-growing company that creates sustainable products that push the conventional boundaries in multiple industries. Innovation is part of our core values; and we encourage new ideas whether they are big or small.

Job Purpose

Under the supervision of the Global IT Director, the IT Technician is responsible for providing technical support to all users. He/she installs and maintains computer equipment, systems and networks and manages the inventory.

Responsibilities

1. Installation of PC hardware and software related to the business;
2. Check and maintain computer hardware such as mouses, printers, etc.;
3. Install, configure and manage software and their functions according to specifications;
4. Develop and maintain local and remote networks;
5. Ensure security and privacy of networks and computer systems;
6. Troubleshoot to identify and resolve problems in a timely manner;
7. Document and maintain tickets with issues and resolutions;
8. Maintain hardware and software inventory;
9. Identify computer or network equipment shortages and place orders when necessary.

Training And Experience

1. AEC/DEC in Computer Science, Networking, etc.
2. Certification as IT Technician is a considerable asset.
3. In-depth knowledge of project management tools and technologies, as well as Agile development methodologies;
4. Experience with M365, Windows OS, Windows Server OS;
5. Knowledge of internet security and data privacy principles.

Skills And Attitude

1. Problem solver with attention to detail;
2. Excellent communication and interpersonal skills;
3. Outstanding organizational and time-management skills;
4. Solution-oriented;
5. Self-starter;
6. Curious;
7. Motivated.

What We Offer

1. RRSP/DPSP program
2. Group insurance program including medical and dental coverage;
3. Telemedicine program;
4. Employee and family assistance program;
5. Employee referral program;
6. Regularly organized social events.

NanoXplore is a graphene company, a manufacturer and supplier of high-volume graphene powder for use in industrial markets. The Corporation provides standard and custom graphene-enhanced plastic and composite products to various customers in transportation, packaging, electronics, and other industrial sectors. NanoXplore is headquartered in Montreal, Quebec, with nearly 400 employees supporting manufacturing facilities across Canada, the U.S. and Switzerland. NanoXplore is a publicly traded Company (TSX.V: GRA and OTCQX: NNXPF) headquartered in Ville St-Laurent.