IT Security Manager

fabric

Enterprise grade digital commerce platform for omnichannel retailers to power the customer journey from Commerce to Order Management.

Who we are: We are a brilliant team making our history to evolve the commerce industry. fabric is the next-generation commerce platform that is designed to provide the commerce services customers expect so they can build world-class experiences, anywhere. fabric is on a mission to revolutionize commerce for everyone, and we empower businesses that are striving to deliver commerce that drives conversion and customer outcomes. Leading retailers, including Chico’s, Brooklinen, and Ashley’s Furniture, trust fabric to run their modern commerce business. Headquartered in San Francisco, fabric was founded in 2017 by a group of industry veterans determined to bring the same technical principles found at Amazon to retail.

No matter what field you are in, fabric has exciting opportunities for people passionate about making a difference and skilled at what they do!

Here are four questions you should ask yourself:

1. Do I believe in fabric's mission?
2. Am I eager to build cool things?
3. Am I excited to collaborate with brilliant people?
4. Am I motivated to disrupt e-commerce?

If the answer is yes, we want to talk to you!

Where we hire: Canada (Toronto & Vancouver)

Your next career: As IT Manager at fabric, you’ll manage and optimize our technical infrastructure with a strong focus on system administration, security, and compliance in a dynamic SaaS environment. This hands-on role involves troubleshooting complex issues, configuring systems, and implementing robust security measures. You will report directly to the Director of IT.

Your responsibilities:

1. Tech Stack Management: Take charge of designing, configuring, deploying, and optimizing our corporate technology stack. Ensure our systems are high-performing, scalable, and reliable.
2. Security Leadership: Develop and implement cutting-edge security measures. Perform regular security assessments, monitor for threats, and handle incidents to keep our infrastructure safe.
3. Compliance and Policy: Create and enforce IT policies that align with industry standards and regulatory requirements. Conduct audits to ensure ongoing compliance.
4. Hands-On Support: Provide expert-level technical support for complex issues. Troubleshoot and resolve hardware and software problems with a hands-on approach.
5. Cloud and SaaS Administration: Manage and optimize SaaS applications (Qualys, Zscaler, Proofpoint, Okta, Kandji, Jira). Ensure seamless integration and efficient operation.

What you bring to the table:

1. Experience: 5+ years of experience in managing corporate SaaS IT infrastructure, including system administration, configuration management, and robust security practices.
2. Communication: Strong communicator who can translate technical concepts for both technical and non-technical team members.
3. Technical Knowledge: Strong understanding of IT operations, security protocols, and regulatory compliance. Familiarity with cloud platforms and SaaS infrastructure management, including AWS, Qualys, Zscaler, Proofpoint, Okta, Kandji, and Jira.
4. Skills: Excellent analytical and problem-solving abilities, with the capacity to manage multiple tasks efficiently. Strong communication skills to effectively interact with all levels of the organization.
5. Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
6. Certifications: Certifications such as CISSP or CompTIA Security+ are preferred.

What we bring to the table:

1. Competitive compensation packages
2. PTO and Holiday plans
3. Benefits packages which include Medical, Dental, Life, and Vision
4. Wellness & Technology Programs
5. Retirement Savings Plan
6. Fast-paced, fun and collaborative environment
7. A team invested in you both personally and professionally

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