This is a remote position that may only be hired in the following location: Tennessee.
Responsible for performing independent quality checks and developing methods of measuring the quality and performance of the functional testing processes. Coordinates testing and evaluation activities that identify issues, trends and gaps in existing programs. Provides an independent assessment of the programs, policies and procedures tested and provides feedback to management. Works with the testing lead to create the test plan and strategy. Updates testing metrics on a daily basis and provides results to the Quality Assurance (QA) Lead. May be responsible for leading defect or other testing meetings if the test lead is unavailable.
Bachelor's Degree and 2 years of experience in Quality Assurance in a Financial Services organization OR High School Diploma or GED and 6 years of experience in Quality Assurance in a Financial Services organization.
License or Certification Type: American Society for Quality (ASQ) Certification(s) Preferred.
Former or current experience as a contractor/contingent worker for First Citizens Bank and/or any of its subsidiaries is required.