IT Project Manager

IT PROJECT MANAGER

(Hybrid - Primary Remote, Ottawa, ON)

CONTRIBUTING TO THE CMPA

Business Capability Enablement (BCE) together with the IT Security Office and Infrastructure & Operations (I&O) form the CMPA IT team. BCE plays an essential role in working collaboratively across the organization to leverage business applications and supporting processes to continuously deliver value, contribute to modernizing the CMPA, and to deliver enhanced member experience. Its goal is to empower CMPA’s employees and drive product and service delivery through innovation, collaboration, and continuous improvement.

POSITION OVERVIEW

Reporting to the Manager, IT Planning & Governance, the Project Manager provides leadership and guidance for a range of assigned projects that align with the IT team's goals. This includes planning and executing large and complex projects in diverse IT areas within the Association. The incumbent works closely with the IT Planning & Governance team, Project Coordinators, as well as departmental leadership while maintaining strong relationships with stakeholders to ensure support and sharing across teams.

The Project Manager is responsible for determining requirements for project resources; establishing team and governance structures; developing project plans and budgets including work plans, communication plans, change management plans, and training strategies; managing project risks and resolving relevant issues; and tracking and reporting on delivery. This involves implementing project management frameworks and developing resource requirements; chairing project meetings; monitoring and resolving project-related issues; executing regular project team reviews; coordinating project specific training for project team members; establishing project timelines and overseeing project team deliverables; providing project briefings, and relevant recommendations.

POSITION ACTIVITIES

Project Planning:

• Provides subject matter expertise in areas including project scope definition, risk identification, project methodology, resource allocation, facilitation, and other areas of expertise based on established project management techniques.
• Coordinates and/or develops project management framework(s) including governance structure, roles and responsibilities, issue resolution processes, communication plans, and training strategies.
• Develops and documents project charters, project plans, work plans (including internal and external dependencies), and resource and time estimates for assigned projects.
• Prepares risk management plans and actively monitors and manages risks through the project.
• Supports the development of the business case, business objectives, and budget at project initiation and reviews and refines them throughout the project’s life cycle.
• Defines metrics with stakeholders to measure project performance.

Project Execution:

• Ensures the execution of work plans, communication plans, and change management plans. Provides project-related recommendations to management.
• Provides guidance and leadership and oversees the progress of the project with the objective of achieving the project goal. Escalates to management as required.
• Negotiates assignment of critical resources and delegates responsibilities/tasks. Empowers project team members and removes obstacles/barriers in order to ensure timely delivery of objectives.
• Manages and monitors the project budget and timeline, project dependencies, coordinates various streams of work, ensures all stakeholders are consulted and represented.
• Prepares materials (e.g., agenda, status reports, milestone reports, decision logs, etc.). Ensures all project management related documentation is complete.
• Provides regular updates to project team members, management, internal and external stakeholders, and project sponsors as applicable.
• Evaluates unplanned requests, assesses project impact (i.e., scope creep) and makes recommendations to management.
• Ensures proper project risk and issues management by identifying, documenting, and employing effective mitigation strategies.

Project Close-out:

• Coordinates post-implementation evaluation activities, including lessons learned.
• Prepares Close-out Report.
• Reviews and coordinates the completion of all project documentation.

EDUCATION AND EXPERIENCE

• Minimum 4 year Bachelor's degree in a relevant field of study (i.e. Engineering, Computer Science, Business Administration, etc.).
• Designation or certification in Project Management or Process Improvement (e.g. PMP, Six Sigma, etc.) an asset.
• Minimum 7-10 years of experience leading and managing projects in an IT environment.
• Experience managing multiple, concurrent projects involving cross-functional groups including planning, coordination, risk mitigation, and successful project delivery.
• Proven experience managing projects using Hybrid, Waterfall and Agile approaches.
• Experience working with senior decision makers, staff, and a variety of stakeholders.
• Strong change management and facilitation skills developed on a significant project or within a large organization.
• Familiarity with issue management tools such as JIRA for tracking sprints and issues.
• Excellent verbal and written communication skills.
• Experience working within a healthcare organization an asset.

SKILLS AND ABILITIES

• Project management: develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget.
• Teamwork: balances team and individual responsibilities; exhibits objectivity and openness to others' views.
• Adaptability: adapts to changes in the work environment; manages competing demands.
• Analytical: synthesizes complex or diverse information; uses intuition and experience to complement data.
• Initiative: looks for and takes advantage of opportunities.
• Judgment: includes appropriate people in the decision-making process; makes timely decisions.
• Problem solving: identifies and resolves problems in a timely manner.
• Verbal communication: speaks clearly and persuasively in positive or negative situations.
• Written communication: writes clearly and informatively.

POSTING DETAILS

• Job Type: Regular full-time opportunity
• Salary Range: $97,900 to $131,000 – this role is classified as level 09.
• Location: Hybrid – Primary Remote Job.
• Application Deadline: Monday, November 11, 2024 at 4:00PM EST

The CMPA is an equal opportunity employer and is committed to being responsive to those living with disabilities and strives to prevent and remove barriers to accessibility.

Equity, diversity, and inclusion (EDI) is a key priority, and we actively strive to build a culture of inclusion where employees can be their authentic selves and are valued for their diverse experiences and perspectives.

We welcome and encourage candidates from diverse backgrounds and a variety of lived experiences to apply.