IT Project Coordinator

Who We Are

Jolera is a multinational hybrid aggregate service provider (HASP) focused on delivering IT solutions as-a-service for its customers and channel partners. We are Canadian based with over 20 years of experience in the industry. Our team of experts is dedicated to finding the best solutions for your business and helping you achieve your goals. We are passionate about technology and committed to providing our customers with the best possible service.

Who You Are

IT Project coordinators at Jolera work closely with project team members, managers, and stakeholders, assisting in the delivery of professional service projects of varying levels of complexity. They manage administrative tasks, such as documentation and information distribution, compiling report details, project communications, and driving organizational aspects of a project.

Working closely with project managers, this role will ensure all administrative tasks are up to date, constantly multi-tasking across several projects at one time.

The ideal candidate will have significant experience supporting multiple project managers in a busy PMO environment.

What You’ll Do

• Support a team of project managers
• Plan, organize, and follow up on daily activities to ensure project deadlines are consistently met.
• Organize and attend various stakeholder meetings
• Take meeting minutes and distribute them to participants
• Document and follow up on important project actions and decisions from meetings
• Coordinate project resources
• Prepare project materials in partnership with project managers
• Collect information for project updates
• Keep all project notes up to date
• Perform billing tasks
• Participate in forecasting the probability of meeting milestone dates with project managers and senior management.
• Create and follow up on Change and Procurement requests
• Proactively identify and escalate issues and risks that may impact project success
• Ensure internal systems are kept up to date with project status and enforcement of project time entries.

Qualifications:

• Minimum 3 years of IT project coordination experience
• Experience supporting multiple project managers at a time
• Experience managing priorities across multiple projects simultaneously
• Exceptional ability to keep track of tasks, deadlines, and progress
• Task and results driven, with a strong ability to multitask and a heightened sense of urgency
• Knowledge and demonstrated experience in administrative procedures
• Ability to work in a fast-paced environment with tight timelines
• Strong communication skills
• Excellent organizational and analytical skills
• Strong attention to detail
• Minimum intermediate level knowledge of MS Office tools including Excel, Word, PowerPoint, and some form of project management tool such as MS Project
• Experience in distributed deployment projects including hardware and software implementations across multiple sites, regions, and time zones
• Experience working in a collaborative environment, preferably for an IT consulting firm
• Ability to communicate effectively with team members and clients located globally with varying communication styles from a broad spectrum of disciplines
• Fluency in English, both spoken and written, as well as strong presentation skills
• Ability to work independently and as part of a team

Working Conditions

• Overtime may be required to meet project deadlines.

What We Offer

• Remote opportunity.
• A competitive salary and benefits package that appreciates your worth.
• Perks that make every day a bit more special.
• Opportunities for professional growth and development that will push your career to new heights.
• Join Jolera and be part of a team that values creativity, drive, and a bit of quirkiness, all while delivering serious results. Let’s build the future of IT together, one successful project at a time.