IT Program Manager

Position Overview

As an IT Program Manager you will be accountable for executing a diverse range of projects that support one or more lines of business, including global initiatives. You’ll have the responsibility to deliver results on time and budget, working with distributed teams across a range of IT disciplines including Architecture, Service Delivery, Application Teams and external service providers and vendors.

Your Role:

• Run and manage multiple complex IT projects under the umbrella of a defined program and take responsibility for their delivery using formal program management techniques as appropriate.
• Ensure that program executive sponsorship, governance, organizational structure, scope, objectives and success criteria are established.
• Collaborate with appropriate stakeholders (Business/Product Owners, IT) to outline the program approach, sequencing of work and resourcing necessary to execute effectively.
• Facilitate the business and product owner decisioning process, as necessary.
• Establish and facilitate Program Steering Committee and Program Governance meetings as appropriate.
• Manage project dependencies across and related to the program ensuring delivery alignment.
• Drive delivery of projects within the program with predictable consistency and efficiency with focus on achieving expected results.
• Manage program scope and ensure proper change governance is implemented.
• Identify and manage program level issues/risks. Create actionable mitigation strategies that will increase delivery confidence and avoid delays that could adversely affect program success.
• Actively manage program communications and relationships with program stakeholders at all levels of the organization, including the Executive Management.
• Ensure proper governance to ensure included projects are delivered on time, meet the business & technical requirements, and delivered within the agreed budget.
• Manage, monitor and report progress against milestones and budgets, ensuring consistent and transparent communications are provided to Management and Executive Leadership.
• Manage program change management and training efforts to ensure operational impacts are minimized.
• Assist with vendor (Systems Integrator, Software, other) relationship management.
• Provide leadership, coaching and guidance to project managers, resource managers and product owners by building and motivating the team to meet project goals, adhering to their assigned responsibilities and project milestones.
• Create and manage a program culture of transparency and accountability.
• Establish and maintain effective working relationships and setting expectations with all stakeholders and act as the key point of contact for the project.
• Ensure adherence and adoption of Munich Re’s project management methodology – ‘MR Essentials’. Actively contribute feedback to established methodologies, within the spirit of continuous improvement.

Your Profile:

• University degree preferably in Computer engineering / IT, Business Administration, Liberal Arts, Social Sciences or similar qualification.
• 10+ years of experience in successfully managing the delivery of IT Solutions in Applications delivery and Transformation projects within a technically complex and dynamic environment, ideally in a global Finance/Insurance or regulated industry.
• Able to demonstrate strong management skills including project management, financial management, change management and facilitation.
• Successful coordination of project deliverables based on an understanding of the customer needs.
• Preferably, you are already ITIL, Scrum or PMI certified or have the readiness to pursue one with our support.
• Preferably, you are already exposed to and familiar with cloud native and data centric solutions, their build, and execution.
• Demonstrated personal organizational skills and ability to coordinate the efforts of others involved in the delivery of projects, including negotiating deadlines and commitments.
• Demonstrated ability to work globally across businesses and international cultures to deliver results.
• Recognized as proactive and with high problem solving competence.

What Can We Offer You?

• An engaging and collaborative environment that promotes continuous learning and development.
• A hybrid work environment that combines weekly in-office and remote days with Meeting-Free lunch hours and Focus Friday afternoons.
• A great compensation package including annual company bonus.
• Market leading company-paid flexible health and dental benefits, starting on your first day.
• Flexible dollars provided by the company to put towards Health Spending Account and/or Wellness Spending Account.
• Immediate participation in DC Pension Plan with an automatic 5% employer contribution, plus optional company match.
• Generous time off including vacation, personal days, unplanned time, Statutory Holidays and company-wide early closure half-days.
• Learning and development programs and resources, including unlimited access to LinkedIn Learning, Education Assistance Program and reimbursement for professional fees.
• Maternity, Parental & Adoption Leave top-up program.
• Employee Referral Program, Recognition & Rewards Platform.

Please note that only candidates who are selected for interview will be contacted directly. We thank all candidates for their interest.

Munich Re is committed to providing a work environment that is inclusive and free of employment barriers and discrimination. Accommodations will be made for qualified applicants with a disability throughout the recruitment process. If you receive a request for an interview and you have a disability which will require an accommodation to support your participation, please contact AODARequestHR@munichre.ca as soon as practical so that suitable accommodations can be arranged.