IT Manager

Career Opportunities with Agility PR Solutions

Careers At Agility PR Solutions

Current job opportunities are posted here as they become available.

Department: Engineering/IT
Language Requirement: English
Location: Remote (Ottawa-based)
Application Deadline: February 21, 2025

Who We Are

Agility PR Solutions provides today’s communicators with powerful and intuitive media outreach, monitoring, and measurement solutions. For nearly 20 years, we’ve helped clients across industries and continents discover relevant journalists and influencers, build meaningful media connections, amplify their stories, monitor media coverage and social conversations, and measure the impact of their public relations activities.

Agility PR Solutions is one of the fastest-growing companies in the PR tech space, recognized on G2 for ease of use, quick implementation, and outstanding customer service.

As a remote-first company, our teams are based in vibrant cities across Canada, the US, the UK, the Philippines, and India. We are committed to investing in our employees' learning and development, career progression, and well-being, while offering competitive pay and benefits, leadership opportunities, and a collaborative work environment.

Position Overview

We are seeking an IT Manager who will be responsible and accountable for the overall IT infrastructure of Agility PR Solutions. This role involves managing daily IT operations, cybersecurity, team leadership, and technology strategy to support our remote teams across Canada, the US, and overseas.

The successful candidate will supervise and actively participate in the implementation and maintenance of the company’s computing and networking needs, ensure internal staff is adequately supported via the helpdesk, drive IT and Security policies, manage procurement and asset lifecycle, and serve as the primary point of contact for the IT team.

Responsibilities

• Oversee and manage IT infrastructure, operations, and cybersecurity strategies
• Plan, organize, control, and evaluate IT projects and daily operations
• Lead and support IT staff, including recruitment, training, and performance management
• Develop and implement IT policies, procedures, and security measures
• Identify and resolve IT challenges with strategic, timely solutions
• Conduct audits, assess system efficiency, and drive improvements
• Manage the procurement and renewal of software and hardware assets
• Oversee AWS infrastructure management
• Ensure compliance with data governance and security best practices

Job Requirements

• 3+ years of experience as an IT Manager or relevant leadership role
• Proven knowledge of technical management, information analysis, and IT systems (Dell laptops and servers, FortiGate firewalls, Cisco switches, Microsoft Windows, Office365)
• Experience with AWS infrastructure management
• Strong expertise in data center management and data governance
• Demonstrated ability to lead IT teams effectively
• Bachelor’s Degree in Computer Science or a related field

Preferred Qualifications

• Certifications such as CISM, CISSP, or CEH
• Hands-on experience in network administration and troubleshooting

What We Offer

• Fully remote work environment (Ottawa-based role)
• Collaborative culture supported by the right tools
• Competitive compensation package
• RRSP matching
• Employee Assistance Program (EAP)
• Flex Fridays in summer & week off between Christmas and New Year’s
• No Meetings Fridays

Commitment to Diversity, Inclusion & Accessibility

At Agility PR Solutions, we are committed to fostering a diverse, inclusive, and accessible work environment. We strongly encourage applications from individuals of all backgrounds, regardless of race, religion, gender, age, disability status, or sexual orientation.

Even if you don’t check every box in the job description, we encourage you to apply. Our Talent Acquisition team will review your application for this role and other potential opportunities that might be a great fit.

Accommodations: If at any stage of the application process you require an accommodation due to a disability or medical need, please contact us at careers@agilitypr.com so we can make the necessary arrangements.

Thank you for considering Agility PR Solutions—we look forward to hearing from you.