IT Manager

BE A PART OF A DYNAMIC AND DIVERSE ORGANIZATION AS

AN IT MANAGER FOR ITS INFORMATION TECHNOLOGY DIVISION

COSTI is a multicultural organization providing social services, settlement,
employment, and language training services. For more information about COSTI, please visit our website at www.costi.org.

We are looking for an experienced IT professional to join us at COSTI Immigrant Services. As we enhance service delivery, streamline processes, and safeguard our systems and data, we’re seeking passionate individuals to be part of our dedicated team.

As the IT Manager at COSTI Immigrant Services, you’ll be at the forefront of our efforts. Reporting directly to the Director of IT, you’ll lead and coordinate all IT-related activities, ensuring the seamless daily operation of our technology infrastructure while providing strategic guidance to achieve our organizational goals.

This is a full-time, non-union position scheduled to work 35 hours per week.

DUTIES

• Lead, manage, and provide support for multiple IT projects, including but not limited to cloud migrations, security enhancements, system administration, and technical support, ensuring alignment with internal Service Level Agreements (SLAs).
• Recruit, train, coach, guide, and mentor IT staff, fostering a culture of collaboration, innovation, and continuous improvement to ensure the highest level of performance and expertise.
• Develop and implement comprehensive IT strategies and policies, focusing on information security, access controls, standards, and best practices aligned with business objectives.
• Ensure the availability of data backups, disaster recovery plans, and business continuity measures, conducting regular testing and optimization to minimize downtime and risk.
• Manage vendor relationships, contracts, and software licenses, ensuring compliance and maximizing value across various domains.
• Conduct routine system audits, risk assessments, and security evaluations, identifying and addressing vulnerabilities to maintain compliance with company and legal guidelines.
• Track and maintain inventory of all hardware and software, documenting internal processes, problems, resolutions, and ensuring efficient resource allocation.
• Maintain proficiency in emerging technologies, regulatory requirements, IT security standards and threats, providing guidance and recommendations for strategic IT investments.

QUALIFICATIONS

• Minimum of 7 years of proven experience as an IT Manager in a medium to large enterprise.
• In-depth knowledge of technical management, computer science, digital security, cloud computing, network infrastructure, systems administration, and enterprise software applications.
• Strong interpersonal and communication skills.
• Proven ability to effectively lead and manage a diverse team of IT professionals.
• Bachelor’s degree in management information systems, computer science, and/or business, engineering, or equivalent work experience.
• Expertise in IT best practices, policies, and regulations.
• Exceptional project management skills.
• Strong problem-solving, critical thinking, decision-making, and analytical abilities.

PERSONAL ATTRIBUTES

• Demonstrates a self-starting attitude with a strong work ethic and a positive outlook.
• Possesses strong interpersonal and team-building skills.
• Exhibits excellent organizational, time management, and prioritization skills.
• Self-motivated and able to work independently with a high degree of initiative.

LOCATION: 760 College St. Toronto, working remote 3 days per week but must be flexible if needed.

START DATE: January 6, 2025

SALARY RANGE: $112,526 to $118,985 per annum plus benefits.

POSTING DATE: November 8, 2024

CLOSING DATE: November 29, 2024