IT Helpdesk Technician

Morgan Hunt are working with a client in the Inverness area to recruit a helpdesk technician on a contract basis.

The main responsibilities of the role include:

• Logging any ICT incidents, Problems and Changes ensuring that they are progressed in accordance with defined processes.
• Supporting users through digital transformation processes and services.
• Documenting knowledge articles to support the wider department.
• 1st Line support of technologies such as AVD / VMWare / Networking / Microsoft Office.
• Escalating complex issues to ICT Systems Engineer.
• Ordering, asset managing, building and installing a broad range of ICT Hardware and Software.
• Administering Office 365, Exchange and other ICT systems as required.
• Logging support requests with 3rd party suppliers ensuring the correct details are passed to the support team, seeing updates as required.
• Issuing and setting up of Mobile Phones.

This role would be suitable for someone who has recently graduated, or is in the early stages of their IT career.

Compensation:

• £150 Per Day Umbrella
• 6-9 months contract
• 5 days on site

Please get in touch for further information.