IT Help Desk Co-op

IT Help Desk Co-op

Job Number: 69424
Group: Magna Mechatronics, Mirrors & Lighting
Division: Mechatronics Technical Center
Job Type: Intern/Co-op
Location: Newmarket, ONTARIO, CA, L3X 2S2

About us

We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems, and concepts that make vehicles safer and cleaner, while serving our communities, the planet, and, above all, people.

Forward. For all.

Group Summary

The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent vision systems, and advanced automotive lighting technologies, MML's expertise lights the path to innovation, safety, and styling.

Ignite Your Transformation
For a big company, we're surprisingly entrepreneurial. Expect a collaborative and supportive atmosphere that will help you grow, both professionally and personally. We are committed to delivering success by offering our customers a truly diverse and global range of products. Step into an inclusive and dynamic team - Be part of the Magna family.

Closures Technical Centre, a division of Magna International Inc., is focused on the design, development, and testing of Mechatronics products for the automotive industry. We are currently looking for a student in the Information Technology field for an 8-12 month co-op.

Your Responsibilities

• Installation of new and existing computers: desktops and laptops with Windows OS, Microsoft Office software packages; Lotus Notes
• Effectively use disk imaging software to create computer images and deploy them onto new computers
• Help with the computer inventory and reorganize the IT Storage Room; assist with the physical disposal of old decommissioned hardware
• Maintain and upgrade all computer operating systems to the appropriate levels
• Install, maintain, and upgrade all Windows applications software to the appropriate level, as per internal customer requirements
• Perform user support (help-desk) related activities: user accounts, password expiry, basic Active Directory functions: file permissions
• Troubleshoot and solve network printer-related issues
• Assist IT Team members with network cabling patch panels, and ShoreTel desk phones
• Learn and participate in troubleshooting computer network connectivity and connections to Magna WAN and the Internet

Additional Responsibilities

• Perform first level of user support for E-mail MS Outlook and Lotus Notes
• Test computer hardware and software for functionality and assist with fixing minor hardware issues: i.e. memory, disk, etc.
• Observe and support IT security procedures in order to maintain and secure company proprietary data
• Maintain existing documentation for the IT environment
• Maintain safety and housekeeping at all times
• Maintain a professional demeanor at all times
• Complete tasks and assignments as deemed necessary by management
• Perform other duties as required

Who we are looking for

• Knowledge of computer disk imaging software
• Good knowledge of MS Outlook 2013 E-mail client
• Good knowledge of Dell computer hardware
• Good knowledge of computer networking and familiarity with IP addressing and TCP
• Familiarity with installation and configuration of MS software products
• Windows Server OS knowledge is a plus
• Knowledge of Dell server equipment is an asset
• Knowledge of Blackberry and other Smartphone operating systems and interoperability is an asset
• Ability to work effectively in a team environment
• Good communication skills: verbal and written

Your preferred qualifications

• Working towards completion of a college diploma/university degree in information technology
• Strong knowledge of Windows 7 Pro Operating System

Accommodations for disabilities in relation to the job selection process are available upon request.

What we offer

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.