IT Director

Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and constantly evolving organization. Our team is dynamic and multidisciplinary, performing at the highest level. We focus on the diversity of our team and believe that any candidate could be the talent that allows us to reach the next level. We optimize technology and performance by providing powerful tools, business support, and professional services. Our team delivers comprehensive turnkey solutions with one goal in mind: to ensure we can deliver 100% of our products at any time and at all times. We are looking for the Director, IT/IS on behalf of one of our clients.

About The Role

As the Director, IT/IS you will be the driving force behind the company technological evolution, working closely with cross-functional teams to design, implement, optimize and support both our current and future-state technologies. You will own the overseeing of all aspects of our IT infrastructure – from servers and storage to networks, cloud platforms, and applications, while building the systems that will support company growth.

• Location: Montréal Ouest
• Schedule: Monday to Friday, 40 hours/week, 8:30 a.m. to 5:00 p.m.
• Work mode: 4-5 days onsite (non-negotiable)

What You’ll Do

• Lead and inspire a high-performing, collaborative team aligned with company values and strategic goals.
• Set clear KPIs and support continuous development through coaching and feedback.
• Oversee vendor and consultant relationships to ensure alignment with tech strategy and business needs.
• Manage departmental budgets and capital project proposals in line with strategic priorities.
• Assess and enhance IT infrastructure, implementing scalable, secure solutions to support growth.
• Develop and maintain a long-term tech roadmap and drive ERP modernization initiatives.
• Define and deliver IT solutions that boost efficiency, streamline operations, and enhance performance.
• Implement IT strategies, policies, and procedures based on evolving business and industry needs.
• Ensure data security, disaster recovery, and compliance through robust risk management practices.
• Lead system integrations, IT/IS development, and modernization projects across the organization.
• Maintain accurate system documentation and perform regular audits for performance and security.
• Manage all IT infrastructure and vendor contracts to maximize value and standardization.
• Act as the escalation point for complex technical issues and ensure delivery of best-in-class IT service.
• Conduct regular audits, maintain documentation, and oversee all hardware, software, and vendor agreements.

What We’re Looking For

• Bachelor’s degree in computer science, IT, Engineering, or related field (master’s preferred).
• 10+ years of IT experience, with 5+ years in leadership or director-level or senior manager roles.
• Experience in retail, fashion, or consumer goods industries required.
• Must have experience dealing with Major US Retailers such as Walmart, Kohls, Sam’s Club (experience with international major retailers an asset).
• IT infrastructure: Networking, servers, cloud (AWS, Azure), cybersecurity.
• Familiarity with apparel-specific ERPs (like Visual Next, SAP AFS, Infor M3, NetSuite).
• Advanced knowledge of EDI protocols, X12 standards and the SQL Server environment.
• BI tools (Power BI, Tableau), data warehousing, reporting.
• Retail tech stack integration.
• APIs, middleware, and cross-platform data sync.
• Knowledge of Canadian data privacy laws and cybersecurity standards.

Leadership & Strategy

• Proven track record of leading digital transformation and technology roadmap planning.
• Ability to bridge business and IT—communicate technical solutions in business terms.
• Experience managing vendor relationships, contracts, and SLAs.
• Budget management and IT cost optimization skills.
• Strong project management experience (Agile, Scrum, PMP is a plus).

Industry Knowledge & Soft Skills

• Understanding of seasonal inventory cycles, product lifecycle management (PLM).
• Knowledge of supply chain technologies used in fashion (e.g., RFID, warehouse automation).
• Strong leadership and team-building skills.
• High emotional intelligence and stakeholder management.
• Problem-solving and “find a way” mentality.
• Ability to thrive in fast-paced, trend-sensitive environments.