IT Customer Support II - Junior Automation/Web Developer

Your Opportunity:

Join an award-winning, globally recognized team within one of Canada's largest organizations, specializing in automating manual tasks through intelligent automation. We are looking for a junior web developer with a strong background in Microsoft technologies to contribute to cutting-edge projects that streamline operations and enhance efficiency. This is a unique opportunity to work on impactful solutions within an innovative team that is at the forefront of automation technology.

Key Responsibilities:

1. Develop, maintain, support and enhance web applications using the Microsoft .NET framework and C# / ASP.NET within Microsoft Visual Studio.
2. Manage databases using Microsoft SQL Server, including query optimization and development of stored procedures.
3. Be trained on and develop and support RPA automations.
4. Collaborate with a world-class team to gather requirements, develop innovative solutions, and ensure the seamless integration of automation-driven applications.
5. Leverage Microsoft Azure AI APIs (as required) to incorporate AI-driven features and enhance intelligent automation capabilities.
6. Develop automations which integrate with ServiceNow using flows (as required).
7. Troubleshoot, debug, and resolve technical issues efficiently, ensuring high performance and reliability.
8. Work on projects as required.

This role offers the chance to make a significant impact by developing intelligent automations with support from a team recognized for its excellence and innovation on a global scale.

Description:

As an IT Customer Support II, you will provide advanced technical support to a variety of users across AHS for information technology issues in accordance with AHS standards and practices.

• Recovery Alberta: N
• Classification: IT Customer Support II
• Union: AUPE GSS
• Unit and Program: IT Intelligent Automation
• Primary Location: Quarry Crossing
• Location Details: Eligible to work remotely within Alberta
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 30-DEC-2024
• Employee Class: Regular Full Time
• Date Available: 19-JAN-2025
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $31.13
• Maximum Salary: $38.01
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of certificate in Computer Support or equivalent.

Additional Required Qualifications:

Proven experience developing robust, intuitive, and responsive web solutions. Proven experience with Microsoft .NET framework and ASP.NET development in C#. Proficiency in Microsoft Visual Studio and Microsoft SQL Server for application and database development. Strong problem-solving abilities and attention to detail, with a passion for driving innovation through automation. Excellent communication and collaboration skills, with a focus on delivering high-quality, scalable solutions in a fast-paced environment.

Preferred Qualifications:

Broad knowledge of the systems development lifecycle, Agile, solution design, testing, and documentation. Understanding of responsive web design, HTML5, CSS, JavaScript, XML/REST APIs. Familiarity with ASP.Net Core and Entity Framework using Razor Pages is a plus. Experience working with Robotic Process Automation (RPA), Microsoft Azure AI APIs, and ServiceNow development.