IT Co-op

We are seeking a self-motivated IT Co-op to support the various IT needs for the Aspect team. This is an exciting opportunity to provide specialized knowledge to a high growth biotech, improve efficiencies, and help scale our organization.

What You’ll Do

• Provide support to Aspect team on a variety of IT requests and problems
• Troubleshoot PC’s, printers, network, and remote desktop
• Workstation administration and system setup
• Onboarding new employees and offboarding the ones that leave
• Install and configure applications, diagnose software faults, and solve technical and application problems
• Maintain hardware inventory
• Administer user accounts across multiple systems
• Assist in selecting and deploying new technology to support organizational goals and objectives
• Proactively learn and train other staff members on new technologies
• Provide positive customer experiences when working with users
• Support the software engineering team on other ad hoc projects

Who You Are

• Education: Student enrolled in computer science, computer systems technology or similar
• Ideal Background: Expertise in PC and Apple hardware. You have a high level of experience in troubleshooting both Windows and Mac operating systems, networking issues, and have worked in a customer service role.
• Problem Solver: Demonstrated ability to identify innovative working solutions to problems with challenging constraints
• Effective Communicator: You have superior written and verbal communication skills.You are an active listener who can communicate to different audiences in diverse situations
• Detail oriented: You have outstanding attention to detail, and experimental and process rigour. You take pride in your work and strive for excellence in the work you do
• Go-Getter: You work with a sense of urgency, are results-driven, and thrive in a fast-paced, interdisciplinary, and entrepreneurial environment. You are willing to roll up your sleeves and do what it takes to get the job done

The hiring range for this role is $3,000 - $5,000 per month. Our ranges are based on market data. Offered salaries will be based on a combination of factors including, but not limited to, job-related knowledge, skills, education, and experience.