IT Client Support Analyst - Casual

Job No: DLC58

Location: Lake Country

The District of Lake Country has an exciting opportunity for a casual Customer Service Clerk, based in Lake Country, BC.

Reporting to the Director of Corporate Services, you will be responsible for clerical assistance, including records management as well as knowledgeable, courteous, and efficient customer service for internal and external customers.

• Receive complaints and requests and forwarding to the appropriate department or agency for response
• Proficiency in receiving and processing payments including postdate cheque batching and EFT’s
• Ability to book municipal facilities and program spaces and sell theatre tickets, bus passes, dog tags, etc.

To qualify for this role, you must have a minimum of one year toward a college diploma in office administration, business administration, public administration, or a related field. Additionally, one year experience in a municipal setting.

As our ideal candidate, you have an exceptional ability and skills to tactfully deal with internal and public inquiries with courtesy and tact in explaining or exchanging information, with sound organization and time management skills.

Above all, we value a collaborative attitude and exceptional communication skills, fostering positive working relationships with staff and tactfully conveying information and policies to the public.

• You will receive a competitive salary of $31.51 an hour, plus 17.4% in lieu of all benefits inclusive of sick time, vacation, statutory holidays, and pension
• Flexibility to accept work shifts as they fit into your personal schedule
• Opportunity to join our collaborative, supportive, and inclusive work culture

Applications will be accepted through our website at www.lakecountry.bc.ca until 4:00pm on November 15. We will be contacting applicants who meet our requirements as applications are received.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted. The District of Lake Country is committed to being an equal opportunity employer who embraces and respects diversity.