Provides end-to-end support for client’s mutual funds, ETFs, segregated funds, term investments, and savings products for internal and external stakeholders. Delivers operational processes and provides after-sales support to the personal wealth and asset management businesses and stakeholders. Areas of operational expertise include Broker/Dealer and Private Bank support, Asset Management, Investment Funds, and Life Insurance.
Role Responsibilities Include (but are not limited to):
Act as a liaison between vendors and investment advisors
Security maintenance and update for equities, fixed income and private companies.
Analyses data to perform day-to-day price variance reports for securities.
Designs, develops, and implements innovative analytical solutions to improve client reporting.
Produces regular reports as required.
Daily monitor and update of spots rates as per client requirements.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
May function as a problem-solving resource for more junior staff.
Organizes work information to ensure accuracy and completeness.
Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.
Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls.
Provides accurate, consistent, and knowledgeable responses to internal/external stakeholder questions and requests.
Follows documented policies and procedures to execute day-to-day transactions, activities, processes and meet all Service Level Agreements (SLAs).
Monitor team mailboxes
Monitoring the Missing Price Report, handling missing price inquiries, and correcting missed or incorrect prices
Security & GAC set ups
Equity set ups for private placements
Must-Have Skills:
Candidate must have knowledge on vendor sources like Bloomberg, Eikon and Fundserv
Knowledge on Capital market products (Equities, Derivatives and Fixed income securities)
Excellent organizational, prioritization, time management skills
Intermediate to advanced Excel functionality
Nice to Have Skills:
Experience with Broadridge (ADP) and FIS (Global Plus) will be an asset.