Internal Role - Fractional Hygiene Training Specialist - Thunder Bay

The Dental Hygiene Training Specialist plays a crucial role in supporting Operations in the clinics of their region. This position involves a range of responsibilities from onboarding to continuous learning initiatives for dental hygienists. The primary objective is to ensure that clinical dental hygienists are equipped to provide exceptional, client-focused care, support business objectives, and uphold the mission and values of MCA Dental Group.
This role will be based in Thunder Bay and will support our 3 locations in Thunder Bay. This role will be an additional 4-8 hours weekly.
Travel between the clinics will be required.

Key Responsibilities:

• Training and Development: Enhance the skills of dental hygienists by delivering comprehensive training programs. This includes supporting recruitment, onboarding, regular check-ins, and assisting Managers and Regional Managers in achieving annual performance goals.
• Coaching & Mentorship: Identify and coach in-office dental hygiene mentors, providing training that promotes excellent patient care and improves overall performance in line with MCA’s core values.
• Reporting & Analysis: Conduct training needs assessments, following up with learning materials, and manage all phases of training interventions within the assigned region. Provide ongoing data reporting to the senior leadership team to support corporate initiatives and exemplify the mission and values of MCA. Work collaboratively and align with the clinical hygiene training team to ensure continuity and support the overarching goals of the MCA Dental Group Dental Hygiene program, which are universal while respecting regional nuances.

Requirements:

• Diploma or University degree in Dental Hygiene
• Minimum 10 years of work experience as a clinical Dental Hygienist
• Must maintain registration in good standing with the College of Dental Hygienists of Ontario
• Certification or experience as a Dental Assistant is considered an asset
• Experience and/or Certification in Adult Education, Human Resources, Business or other relevant is highly desirable
• Advanced written and verbal communication skills, with the ability to communicate with individuals at all levels of learning
• Adept at using a variety of technologies (e.g. Microsoft Office: Outlook, Excel, SharePoint, PowerPoint, etc.)
• Advanced working experience using dental software, tools, equipment
• Demonstrated ability to train, coach, evaluate, and improve others
• Able to build and maintain lasting relationships with other departments, key business partners, and other stakeholders

MCA values diversity and is committed to creating and fostering a diverse team and an inclusive work environment. We encourage applications from people with disabilities and will provide accommodations throughout the recruitment and selection process.

About MCA Dental Group: Our vision is to provide dentists with the autonomy they need to pursue their passion in dentistry. Joining our team means stepping into a world of opportunity, where diversity enriches our work environment, and competitive compensation reflects our appreciation for your expertise. Access to mentorship opportunities are available and encouraged. We’re committed to providing a pathway to achieve professional aspirations in a supportive and dynamic setting. Discover the difference of working with us, where your potential can truly flourish.
Join us at: www.mcadental.com