Internal Insurance Wholesaler – Sales Specialist, Retail Markets

Internal Insurance Wholesaler – Sales Specialist, Retail Markets

Internal Insurance Wholesaler – Sales Specialist, Retail Markets

Are you looking to join a team that is recognized for innovation, excellence and industry-leading service? We are looking for an Inside Insurance Wholesaler to resource and partner with some of the brightest wholesaling minds.

Manulife’s Retail Markets business unit is a leading provider of insurance and investment solutions that meet the diverse financial needs of Canadian families. The Manulife Insurance Sales team, in collaboration with financial advisors across the country, offers a suite of innovative insurance solutions, including individual life insurance, health & dental, travel insurance and one of the most comprehensive living benefit portfolios in the industry which includes critical illness, long-term care and disability products.

As an Internal Insurance Wholesaler, you will work with peers and External Wholesalers to run a geographical sales region. Together, you are responsible for evolving existing advisor relationships and encouraging new ones, always with the goal of promoting client-centric solutions that increase individual life & living benefit insurance sales at Manulife. The ideal candidate is a dynamic individual with a sales focus, excellent communication skills, strong work ethic and driven to succeed. They are resourceful, coachable and collaborative.

Reporting to the Director, Inside Insurance Sales, the Internal Wholesaler is accountable for:

• Using their outstanding communication skills to proactively interact with advisors every day, with the objective of supporting key advisors and partnering with them to uncover sales opportunities.
• Leading & coordinating their daily tasks optimally to achieve productivity metrics in a way that best supports advisors and the region.
• Handling incoming advisor inquiries (case consultations, illustration support, product queries and training, etc.).
• Using peers, external wholesalers, tools & resources, data & analytics, etc. to investigate proactive sales opportunities that are formalized and executed via effective business planning (60-day cycles).
• Using Salesforce.com to create and maintain advisor profiles and data on current and proposed activity.
• Collaborating with peers from other teams, departments and territories to share business leads and ideas.

Internal Wholesalers also have the outstanding opportunity to participate in a Manulife proprietary continuous training program; a dedicated program that is crafted to provide the Internal Wholesaler with the vital skills and knowledge to be promoted to an External Wholesaler position.

Qualifications

• At least 2 years insurance/sales experience.
• Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
• LLQP designation preferred (or in process).
• College or University degree in related field or equivalent work experience.
• Familiarity with Microsoft Office, including intermediate level of experience using Excel.
• Ability to multi-task and pay attention to detail.
• Strong interpersonal and relationship-building skills.
• Well-organized, self-starter with high energy and creativity.
• Innovative marketing and problem-solving skills.
• Excels in a collaborative and complicated environment with a strong desire to win.
• Excellent oral and written communication skills.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid

Salary & Benefits

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact recruitment@manulife.com for additional information.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

About Us

We're Manulife. And we’re on a mission to make decisions easier and lives better.

Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future.

Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We’re proud of our accomplishments and recognitions. Recent awards include:

• 2024 Gallup Exceptional Workplace Award Winner
• Manulife Named one of Forbes World’s Best Employers 2023
• Best Companies to Work for in Asia 2023
• We’ve been recognized as one of Canada’s Top 100 Employers (2024)
• Manulife included in Bloomberg’s 2023 Gender-Equality Index

Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.