Job Summary:
Location: Toronto, Ont.
Division: Ticketmaster NA - Festivals & GA (Universe)
Line Manager: Lead Software Developer
Contract Terms: Fixed-Term Contract | 12-months, Full-Time, 37.5 hours per week
Universe is a leader in online ticketing for virtual & in-person events. We’re growing fast due to innovations in virtual events and timed-entry ticketing. We solve for large complexity and load, serving some of the biggest names in live entertainment (e.g., Dua Lipa, Metallica, Garth Brooks, Meghan Thee Stallion to name a few) and operating in over 15 countries.
We were acquired by Ticketmaster in 2015 which accelerated our growth. With a global team over 30 strong, Universe operates independently with our own roadmap and modern tech stack (including Kubernetes, Docker, Flux, and more) and the financial backing of a Fortune 500 company. Free concert tickets are a cool perk too!
As an Intermediate Software Developer at Universe, you will apply your passion for technology and live experiences as we work together to build a world-class Event Ticketing platform. In this deeply technical position, you’ll evolve your front-end and back-end systems and level-up your own skillset. You’ll be challenged with the rewarding tasks of understanding our customers with strong empathy, curating a fantastic product experience, and championing our vision to new heights.
Our clients, who include some of the world’s biggest musicians and most sought-after events, rely on Universe to provide a stable, performant, and reliable solution that can scale quickly to handle unpredictable demand and large volumes of traffic and data. You’ll get your hands dirty writing code, architecting solutions, and contributing directly to these systems. Through continuous deployment, you’ll ship frequently and have measurable impact on our product that you can feel proud of. You’ll collaborate with talented developers, designers, and product managers, using your deep technical insight to ensure we’re not only building the best software but also building the right software in the best way possible.
Universe primarily uses Ruby on Rails to serve our application data via a combination of REST and GraphQL APIs to a variety of React front-end clients. We’re constantly adopting and testing new tools and technologies within our service-based architecture, so you’ll see some Elixir, Java, and Rust sprinkled in there too.
Our primary datastores are MongoDB, Postgres, and Elastic, though we also use BigQuery. We deploy to GCP and manage our systems with Kubernetes and maintain a continuous deployment pipeline that allows us to ship quickly. Hundreds of thousands of people can come to our site vying for thousands of tickets, so we need to scale quickly and intelligently to handle this demand and prevent conflicts.
Our job descriptions evolve with our business needs and priorities. In addition to the description above, your role may include additional duties, responsibilities, projects and team support as needed.
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work.
Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email accessibilitycanada@ticketmaster.ca. Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.
#LI-REMOTE