Intermediate QA Analyst

Who We Are:

At Journal Technologies, we believe our technology can be a force for good in the world ensuring the proper and efficient functioning of some of the most foundational aspects of society - the courts and justice system.

We create and implement enterprise software that supports the administration of justice, currently in the United States, Canada, and Australia. Our eSeries product suite enables governments and their employees to deliver continued foundational court processes, while our R&D focuses on leveraging emerging possibilities with technology to improve access and efficiency.

Headquartered in Los Angeles, Journal Technologies is a long-time, wholly-owned subsidiary of Daily Journal Corporation (NASDAQ: DJCO). We also have a major office in Logan, Utah, a team in Melbourne, Australia, an office in Victoria, Canada, and a growing number of remote staff across North America and the world.

Under our next generation of leadership, we're implementing a new vision for the company that prioritizes building an extraordinary workplace with empowered people at the heart of our business. Great people want to collaborate with great people, and we are actively looking for smart, motivated individuals who care deeply about the work they do.

Intermediate QA Analyst:

We are seeking a dedicated and detail-oriented Mid-Level Quality Assurance (QA) Specialist to join our team. This individual will play a critical role in upholding the quality of our products or services, ensuring they meet the necessary requirements and standards.

Responsibilities:

• Develop, implement, and maintain comprehensive test plans, test scenarios, and test cases.
• Perform manual and automated testing to validate software functionality, performance, and reliability.
• Execute test cases, document test results, and communicate findings to the development team.
• Conduct regression testing to ensure that new features and bug fixes do not adversely impact existing functionality.
• Identify, document, and track software defects found during testing.
• Work closely with developers to isolate and resolve issues promptly.
• Verify bug fixes and ensure they are properly integrated into the software.
• Collaborate with the development team to troubleshoot issues, optimize performance, and resolve defects.
• Assist in the design, development, and implementation of software quality guidelines and standards.
• Participate in the review of software design, product requirements, and specifications.
• Provide feedback and recommendations to developers on software usability and functionality.
• Collaborate with cross-functional teams to ensure consistent product performance.
• Monitor bug resolution efforts and track successes.
• Prepare reports to communicate outcomes of quality activities.
• Proactively identify areas for process improvement and contribute to the enhancement of QA methodologies.
• Stay abreast of industry best practices and emerging technologies in QA.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or a related field or 3-5 years of experience in Quality Assurance or a related field.
• Proficient with QA methodologies, tools, related techniques, and ability to apply the knowledge to perform the job.
• Experience with both manual and automated testing tools.
• Knowledge of Agile/Scrum framework.
• Knowledge of microservices and cloud applications is a plus.
• Knowledge of databases and scripting is a plus.
• Knowledge of testing frameworks is a plus.
• Strong problem-solving skills and keen attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to work well in a fast-paced, team-oriented environment.
• A proactive and self-driven individual.

The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned.

Reports to: QA Lead

Location: Hybrid in Victoria, BC office 2 days/week.

Why Journal Technologies?

• Competitive compensation based on skills, experience, and years of service.
• Quality medical, dental, and vision coverage.
• Competitive paid time off as well as paid holiday time.
• 401(k) retirement (US) and GRRSP (CDN) programs.
• Annual professional development funds - $1,500 USD annual per employee.
• Book subscriptions with an extensive library in each office for personal and professional growth.
• Flexible working hours which you can coordinate with your supervisor.
• Ability for employees to work from a remote location (e.g., home) or office.
• Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees.
• Travel opportunities between Journal Technology offices and with clients.
• We provide technology that matters in the world, and we're a stable employer comprised of quality people, with a commitment to investing in our people.

Equal Opportunity/Affirmative Action Employer: Employment at Journal Technologies is based solely upon the qualifications of the individual applicant, regardless of race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. This policy applies to all personnel actions and decisions, including recruiting, hiring, discipline, training, transfers, compensation, benefits, promotions and terminations, leaves of absence, benefits, and other terms and conditions of employment.