Intermediate Bilingual Technical Writer (8+ years) to support a enterprise platform modernizati[...]

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S I Systems
Ottawa, Regina, Montreal
CAD 100,000 - 125,000
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Job description

Intermediate Bilingual Technical Writer (8+ years) to support an enterprise platform modernization initiative.

Job Type: Contract

Positions to fill: 1

Start Date: Apr 01, 2025

Job End Date: Mar 31, 2026

Pay Rate: Daily: Negotiable

Job ID: 143033

Our public sector client requires the services of an Intermediate Bilingual Technical Writer (8+ years) to support an enterprise platform modernization initiative.

The Business Application team is finalizing the migration of core features from its legacy system onto a multi-tenant Microsoft Dynamics solution. This new Dynamics 365 Client Relationship Management platform and secure portal will be integrated with a suite of tools including Power Apps Portal, Outlook, SharePoint, Power BI, MS Teams, etc. The result will bring business value and efficiency to users and lay the foundation for a fully scalable enterprise solution.

Responsibilities:

  • Documenting new features in existing applications, MS Dynamics Online (Knowledge Base), SharePoint Online, Microsoft Portal, Power BI and other Microsoft Tools, as they are developed;
  • Identifying and documenting the new IRAP application as the various phases are developed;
  • Highlighting the areas where applications use inconsistent language or functionality so they can be standardized;
  • Documenting other IT-related information, such as best practices when using various digital tools such as WalkMe.

Must haves:

  • 3+ years experience creating training content including documenting training help text, user manuals, and technical documentation for a Microsoft Dynamics Online and SharePoint Online implementation;
  • 3+ years Federal Government experience;
  • 5+ projects experience documenting systems functionality using workflows, swim lanes, and data dictionaries;
  • 3+ years experience in Azure DevOps;
  • Enhanced Reliability Clearance.

Nice to haves:

  • 3+ years experience documenting grants and contribution systems from both the external and internal user perspectives.
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