Interim Finance Transformation Lead - 6-Month Contract

About the Client
Our client is looking for an Interim Finance Transformation Lead for a 6 month contract opportunity.

About the Opportunity

Order-to-cash automation, process improvements and technology enhancements (60%):

1. Manage and oversee the development’s order-to-cash roadmap which will provide an actionable plan to implement improvements to policies, processes, procedures and systems which will enhance the efficiency and effectiveness of the accounts receivable function and improve the registrant’s billing and payment processing experiences.
2. Lead and implement the approved action plan and change initiatives that drive standardization, automation and process efficiencies to ensure the timely and accurate recording and matching of payments with invoices, collection activities and escalations, investigating and resolving discrepancies, processing refunds and maintaining accurate records, sound internal controls and reliable and regular financial reporting.
3. Ensure end user support, training programs, and processes and procedures related to O2C are designed, documented and implemented for SAP ByDesign, Salesforce, bank processing and Dell Boomi.
4. In collaboration with Financial Planning and Analysis Manager and Manager, Financial Accounting and Reporting, and other departments such as compliance, service delivery/customer service, and IT, resolve issues, implement best practices, improve data management and system integration between ERP and CRM.
5. Develop approaches, templates and key performance indicators to enhance performance and measure success.
6. Partner with the service delivery, IT and stakeholder relations to facilitate change management and registrant communications.

Accounts Receivable (AR) (40%):

1. Oversee the accounts receivable functions and processes, including invoicing, payment processing, collections, processing of adjustments and registrant refunds.
2. Monitor and manage the aging of receivables and supervise staff and/or vendors services responsible for the timely follow-up on outstanding accounts.
3. Develop and implement strategies to improve AR performance, service delivery and reduce overdue balances. Ensure timely and accurate delivery of tasks in line with departmental objectives, service level standards and key performance indicators (KPIs).
4. Ensure tools and processes are maintained to enable the monthly reconciliation of revenue and accounts receivable ledgers, and reliable internal controls over Salesforce to SAP ByDesign data flow.
5. Ensure the standardization, automation, and simplification of processes and procedures.
6. Prepare and present reports on accounts receivable status, aging reports, and collections performance, and other key metrics and trends to CFAO and Registrar (or delegate). Analyze trends and provide insights to improve cash flow and reduce outstanding receivables.
7. Enhance decision-making through better data management, improve data monitoring and internal controls, and facilitate a more efficient reconciliation process between the registry and SAP.

Requirements

Education

1. CPA Designation, or Masters Degree in related field.
2. Bachelor Degree in Finance, Accounting or Business.

Experience

1. Demonstrated project management and business analysis experience; PMP certification is an asset.
2. SalesForce.com and SAP Business ByDesign or other ERP experience an asset, including technical knowledge of data integration, system configuration, and customization techniques and principles.
3. Experience leading or active participation with O-2-C technology tools, system enhancements and process improvements an asset.
4. Including a minimum of 5 years experience leading and managing an accounts receivable and billing function in a complex and high-volume environment.
5. Over 10 years of financial operations management experience, including proven experience leading or supporting the optimization of financial ERP system, internal controls and processes improvements.

Other Knowledge, Skills, Abilities or Certifications

1. Ability to research and understand complex regulatory documentation.
2. Exemplary oral and written communication and problem-solving skills.
3. Demonstrated organizational skills with the ability to prioritize, multitask, and thrive in a climate of change.
4. Advanced Excel, data analytics, financial reporting and business intelligence tools.
5. Exceptional analytical and technical skills to interpret system data and drive improvements.
6. Excellent problem-solving skills, proactively identifying, researching, simplifying complex information, and formulating recommendations and appropriate reports.
7. Effective interpersonal and collaboration skills with diverse internal stakeholders, including technical, financial, and executive teams; adaptable and motivated to pitch in where required.
8. Strong work ethic with a commitment and ability to meet critical business deadlines.
9. In-depth knowledge of ERPs and integration with business systems like CRMs, with strong expertise in SAP ByDesign, Salesforce, and integration tools such as Dell Boomi; experience in banking APIs/SFTPs such as TIBCO, WinSCP or similar systems.
10. Self-starter, proactive and positive with the ability to identify issues, exercise sound judgement to make decisions and implement solutions efficiently and on a timely basis.
11. A collaborative leader who is highly motivated and interested in working in team environment, across departments and in a dynamic and changing environment.

Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #423784.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.