Integrated Health Information Associate

The Health Information Associate supports the Health Records processing functions and other clerical duties within the Health Records Department.

Key Responsibilities

• Answer department telephone and respond to enquiries.
• Ensure all patient charts signed out of department are returned from external locations and are stored back in the correct place.
• Coordinate filing of Inpatient, Day Surgery, Emergency, and Outpatient charts/late reports.
• Print list from Cerner to verify that all discharged charts from Clinics and Day Surgery cases have been received in the department.
• Pull charts requested by nursing units and deliver chart to unit.
• Pull lists of charts for audits or month-end processing.
• Create new patient chart if no current folder or if current chart is too large.
• Retrieve old charts stored in Health Record storage area in the basement.
• Release patient information in response to requests; circle of care, workplace safety insurance board (WSIB), and personal requests in accordance with Hospital policies. Document requests in Correspondence Log.
• Track and record release of information statistics.
• Prepare and distribute incomplete chart letters to the physicians on a monthly basis.
• Track and move death charts to the Health Records storage area in the basement.
• Coordinate and assist with the Health Records Retention and Destruction processes.
• Complete daily audit, monitoring, and providing feedback to the external transcription company.
• Subject Matter Expert for the program Deliver Health.
• Respond to inquiries from Physicians regarding Dictation procedures.
• Make corrections to transcribed documents.
• Track and record monthly transcription statistics.
• Subject Matter Expert for XR Printing.
• Attend department meetings.
• Other duties as assigned.
• Audit electronic emergency encounters to ensure proper documentation.

Qualifications Required

• Medical Office Assistant Diploma or equivalent program that includes Medical Terminology and Microsoft Office education.
• Minimum of one (1) year experience.
• Able to participate and contribute as a team member.
• Strong interpersonal communication skills.
• Able to coordinate multiple priorities and adapt to changing priorities.
• Able to meet deadlines.
• Excellent computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Applying To This Position

Must be available to work all shifts as required, which may include weekends, statutory holidays, days, evenings, and night shifts. Hours are subject to change based on the operational needs of the hospital.

If you meet the above qualifications and are interested in applying for the position, please click on APPLY NOW and submit a resume detailing your qualifications.

We thank all applicants; however, only those being considered for an interview will be contacted. Alexandra Hospital Ingersoll (AHI) is an equal opportunity employer, and we value the importance of diversity and dignity in the workplace. We are committed to developing inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted by AHI regarding a job opportunity, please advise prior to the interview if you require accommodation, and we will work with you to make appropriate arrangements.

Salary: $26.06 - $30.44 per hour