Insurance Operations Manager - 9584 - IW-9584

Insurance Operations Manager - 9584 - IW-9584

Date of modification:

Job number: IW-9584

Detail

Job title: Insurance Operations Manager - 9584

Description

Insurance Operations Manager

We’re looking for an experienced Insurance Operations Manager to lead an Account Management team, overseeing day-to-day operations and driving excellence in service and efficiency. This key leadership role focuses on managing, mentoring, and developing a high-performing team of Account Managers and Assistant Account Managers.

Key Responsibilities

• Lead, coach, and develop the Account Management team to reach performance targets and deliver exceptional service.
• Report on operational updates and insights to Senior Leadership, addressing challenges and successes.
• Implement strategies and training programs to improve efficiency and ensure compliance.
• Collaborate with Producers on support requirements and close service gaps.
• Ensure a customer-centric approach, handling escalated issues to guarantee top service standards.
• Monitor team performance and identify areas for improvement, providing ongoing development opportunities.
• Oversee client documentation, renewal strategies, and the brokering process for small-to-mid-size policies.

Qualifications

• Proven experience in an insurance operations or management role.
• Extensive understanding of commercial insurance.
• Strong leadership, organizational, and communication skills.
• Knowledge of industry regulations and trends, with a proactive approach to continuous learning.

Why Join Us?

• Competitive compensation and benefits.
• Opportunities for growth and professional development.
• A dynamic work environment that values teamwork and innovation.

If you’re a results-oriented leader with a passion for operational excellence, we’d love to hear from you!

Information

• Job Type: Full-Time
• Expertise: Broker Management , Broker-Commercial , Operations Management
• Minimum experience required: 7 to 10 Years