Instructional Designer

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BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from everyday household items to leading edge technology - to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary:

Instructional Designer

The Instructional Designer (ID) is responsible for commercial product development for Education & Service’s learning products. The ID has experience within a learning environment and developing training products which support functions/processes prescribed by standards and enhance end-user understanding, performance, and adoption. The ID is responsible for overseeing the designing, development, QA and maintenance of new or existing commercial learning products designed for CSA customers across a wide variety of industry sectors and occupations. This individual is able to participate in most phases of needs analysis and development and may provide guidance to project resources including outside vendors and subject matter experts.

Responsibilities:

1. In consultation with the Team Leader, Instructional Design, ID is responsible for coordinating the design, development, production and maintenance of approved learning products to meet budget and time requirements.
2. ID is responsible for managing the associated costs and negotiating for services with suppliers for assigned products in compliance with CSA Group requirements. Monitors the expenditures for each product developed and provides research into costs associated with each program. Inputs into the budgeting process for the Manager.
3. In conjunction with Product Managers, identify internal and/or external resources to develop the technical content and provide resource materials for the learning products.
4. ID provides guidance, and aids subject matter experts in product development including guidance on the flow and pace of the material, development of suitable learning activities, demonstrations, examples, and other opportunities for learner engagement.
5. Works with subject matter experts to ensure that the course objectives are defined and met, the appropriate instructional method is selected, and that CSA’s instructional design standards and adult learning principles are applied to the development of each product.
6. Coordinates the receipt and authorization of use for the written and visual materials as needed, technical subject matter and graphics, translations and other value-added items as appropriate to ensure all necessary items are in place for product development.
7. Participates in and/or monitors pilot deployment of courses and conducts evaluation in conjunction with Product Manager to finalize program prior to formal launch. This includes validation that the course meets the defined learning objectives and learning outcomes according to the defined assessment method.
8. Liaises with production vendor and Learning Services Operations to ensure products are available for on-time availability and deployment.
9. Performs other duties and special assignments as required.

Preferred Qualifications:

1. Post Secondary Education in instructional design/adult learning, Business Administration or equivalent.
2. Five years of related work experience.
3. Experience developing adult learning coursework is preferred.
4. Strong PC skills, including Adobe Cloud software, Captivate, MS Word, PowerPoint and Excel.
5. Exceptional interpersonal skills.
6. Strong project management and organizational skills.
7. Travel is a necessary component of this position.
8. Candidates with proficiency in French will be given special consideration.

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at talentacquisition@csagroup.org if you require accommodation in the interview process.

About Us

CSA Group is one of the largest standards development organizations in North America, conducting research and developing standards for a broad range of technologies and functional areas. CSA Group is also a global provider of testing, inspection and certification services for products in many market sectors, and a leader in safety and environmental certification for Canada and the U.S.

The CSA mark appears on billions of products worldwide. For more information about CSA Group, please visit www.csagroup.org.