Inside Sales Specialist

Posted Tuesday, February 25, 2025 at 11:00 AM

Become EDDYFIER, are you interested?

Join a world-renowned company that pushes the boundaries of technology to support the essential sectors the world depends on every day. We ensure reliability and security by protecting critical infrastructures and assets globally, thus helping to preserve the planet and save lives.

Our values

• Innovate with a clear purpose
• Ensure reliability and accountability
• Stay united to be stronger

Joining our team means:

• Collaborating with experts dedicated to innovation and excellence in a dynamic environment.
• Becoming part of an organization that values commitment, initiative, and collaboration to help achieve common goals.
• Joining a rapidly expanding company offering long-term development and success opportunities.
• Contributing to meaningful projects that create a lasting impact.

This position is responsible for developing and growing sales related to Eddyfi Technologies' entire product line, including probes, hardware maintenance plans, software subscriptions, licenses, calibration, and other accessories as defined in the sales management process. The ISS is team-goaled with assigned Sales Managers on specific verticals. The position is based in one of Eddyfi’s offices (Quebec City or Houston) and requires very limited traveling.

As Inside Sales Specialist, you will have to:

• Meet or exceed sales objectives (sum of all Sales Manager assigned within designated territory).
• Develop, maintain, and implement a vertical-specific sales and business development plan with the collaboration of Sales Manager, marketing team, and Sales Vice-President.
• Participate in the elaboration and deployment of key-account plans with the Sales Manager and Sales Vice-President to manage and grow relationships with our most important customers.
• Conduct market analysis and generate and deploy campaigns with the help of the marketing team.
• Monitor the number of leads in territory and propose a set of actions to meet sales targets.
• Identify potential customers and their decision-makers through web search, use of data platforms, etc., and partner with your SM to engage these potential customers.
• Generate and qualify leads by being the first point of contact between new customers and the Eddyfi brand.
• Respond to Marketing Qualified Leads and Sales Qualified Leads in a timely manner.
• Understand customer businesses, investigate, and uncover problems to solve with respective Eddyfi’s solutions.
• Generate quotes via Salesforce & coordinate sales proposal preparation and presentation.
• Contribute to maintaining and developing the opportunity pipeline in accordance with Eddyfi Sales process.
• Maintain the CRM data integrity with constant updating of opportunities, contacts, accounts, and sales visit reports.
• Monitor certain websites (e.g., government entities) to identify RFPs and coordinate responses.
• Maintain a high level of customer satisfaction.
• Perform the 90 days after sales routine call (follow-up, customer success, upselling).
• Work in collaboration with Sales Managers and finance to improve Days Sales Outstanding (DSO).

What makes you an asset to our team:

• 5 years of proven success in sales position or equivalent.
• Expertise in selling high-tech equipment and software B2B solutions with long and complex sales cycles.
• Excellent customer service and communication skills.
• Entrepreneurial and agile mindset, with a bias for action and the ability to pivot when necessary to meet the needs and goals of the business.
• Ability to work with a CRM (Salesforce preferred) and MS Office suite.
• Advanced English speaking and writing skills. German speaking and writing skills are a great asset.
• NDT expertise is an asset but not essential.

If you have transferable skills, even if you don’t meet all the criteria, feel free to submit your application!

We are a fast-growing international high-tech company offering non-destructive testing solutions for inspecting critical components. Every day, we develop, produce, and market sensors, probes, robotic solutions, etc., as well as the necessary operating software. Our instruments are used in a variety of industries, including oil and gas, aerospace, and nuclear industries.

At Eddyfi Technologies, diversity enriches our culture and drives innovation. We value an inclusive environment and welcome applications from all backgrounds. Joining Eddyfi Technologies means becoming part of a team that celebrates diversity and builds a better future.

All positions based in Quebec require proficiency in French, both written and spoken. Additionally, functional skills in English are required to meet the needs of our offices and clients internationally.