Inside Sales Representative (Remote)

Employer Industry: Customer Experience Management

Why consider this job opportunity:

1. Salary up to $20 per hour, including base salary and performance incentives
2. Paid training and performance-based incentives
3. Comprehensive benefits package including medical, dental, vision insurance, and a Registered Retirement Savings Plan
4. Opportunities for career advancement and personal development, with about 80% of management roles filled internally
5. Engaging and inclusive company culture with celebrations and events supporting diversity and community
6. Work remotely from home in a distraction-free environment

What to Expect (Job Responsibilities):

1. Provide inbound and outbound customer support using a call flow guide
2. Close sales and engage in prospecting, negotiation, and presentation
3. Build client relationships and find new ways to retain customers
4. Maintain detailed records of sales and customer interactions in databases
5. Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications):

1. Minimum of 1 year of proven hard sales experience, including meeting quotas and selling products/services
2. Strong understanding of the sales process, relationship building, and negotiation techniques
3. Availability for flexible work hours
4. High school diploma or GED
5. Proficiency in fast-paced multi-tasking and strong computer navigation skills

How to Stand Out (Preferred Qualifications):

1. Experience in a remote work environment
2. Familiarity with customer service software and tools
3. Previous experience in B2B and B2C sales
4. Eagerness to learn and adapt to new technologies
5. Background in customer experience or related fields