Inside Sales Representative (Edmonton, AB)

Friday, March 14, 2025

Position Overview:

As an Inside Sales Representative you will be responsible to provide exceptional customer service. This will require determining the customer’s needs through parts identification and problem solving. You will use catalogs both electronic and paper, and be able to effectively use our ERP system for creating repair orders and the quoting and invoicing of parts and service.

For the Right Candidate, We OFFER:

• Competitive industry wages
• Comprehensive Benefits package including company paid health / dental / extended health, travel and life insurance premiums
• Paid in-house training
• Employee recognition program
• Rewarding team environment

Primary Responsibilities:

• Greet customers in a prompt, courteous and professional manner
• Troubleshoot and problem solve to determine customer needs
• Source and order parts
• Ship and receive product
• Properly store product received into inventory
• Follow all ISO 9001:2015 procedures

Qualifications:

• 1-3 years of counter sales experience in a parts, retail or customer service environment
• Strong customer service focus with an ability to build and maintain lasting relationships with customers
• A strong mechanical aptitude is needed for this role
• Excellent interpersonal, organizational and problem solving skills
• Ability to work independently or in a team environment
• Proficient in MS Office with the ability to learn other software programs as required
• Valid class 5 driver’s license with acceptable abstract