Inside Sales Representative

Customer Service and Support

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Job Description

JOB DESCRIPTION

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.

A NEW CAREER POWERED BY YOU

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!

As a remote Inside Sales Representative, you’ll join a diverse team from 70+ countries where ALL members contribute and support each other’s success. Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great “work from home” opportunity that will allow you to develop your career and build lasting relationships. We’ll provide all the training, technologies, and support you’ll need to succeed. About 80% of our managers and leaders have been promoted from within!

WHAT YOU WILL DO IN THIS ROLE

As a Inside Sales Representative working from home, you will:

• Provide inbound and outbound customer support using a call flow guide
• Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills
• Use product knowledge, build client relationships, and find new ways to retain customers
• Be detail-oriented in sales of products and services
• Track, document, and retrieve information in databases
• Offer additional products and/or services with every sale
• Deliver expert customer experiences.

YOUR QUALIFICATIONS

Other qualifications for our Inside Sales Representative (Remote) role include:

• 1+ year of proven hard sales experience
• A strong understanding of the sales process, building relationships, communication skills, negotiation techniques, and closing deals
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop for testing; a work computer may be provided
• High-speed internet (no wireless/hotspots or satellite) and a smartphone

WHAT’S IN IT FOR YOU

We significantly invest in our employees to ensure long-term success. In this role, you’ll also be provided with:

• The on-target earnings range is $16- $20 per hour, which includes a base salary and incentives
• Paid training and performance-based incentives
• Employee referral bonus opportunities
• Registered Retirement Savings Plan; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs
• Mentorship programs
• Celebrations for various company events

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 employees around the globe call Concentrix their “employer of choice.”

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