Inside Sales Representative

Job Summary:

Melnik is seeking an enthusiastic and customer-focused Inside Sales Representative to join our team. In this role, you will drive sales of our manufacturing products and solutions by engaging with clients, understanding their needs, and providing solution recommendations. You’ll focus on building strong client relationships, ensuring exceptional service, and supporting the sales process from initial inquiry to final delivery.

Excellent communication skills and a passion for delivering outstanding client service are essential for success in this role. You must be self-motivated and organized, thriving in a fast-paced, team-oriented environment.

Key Responsibilities:

Client Engagement:

1. Establish and maintain strong relationships with manufacturers, integrators, and key stakeholders through phone, email, and virtual meetings.
2. Assess client needs providing personalized product recommendations.
3. Respond promptly to client inquiries, offering detailed product information and pricing.
4. Maintain communication with clients regarding specific opportunities and monitor the overall deal probability.

Sales Strategy and Execution:

1. Identify and qualify new business opportunities within our target markets.
2. Collaborate with marketing, design, fabrication and sales teams to implement strategies that drive revenue growth.
3. Prepare and deliver proposals, quotes, and cost estimates.

Technical Expertise:

1. Develop a thorough understanding of Melnik’s products and manufacturing capabilities.
2. Address standard product inquiries from clients, providing detailed explanations and working with internal teams to resolve challenges.

Administrative and Reporting Tasks:

1. Maintain detailed records of sales activities, client interactions, and project milestones in Hubspot CRM software.
2. Provide accurate sales forecasts and regular reports on performance metrics.

Qualifications and Skills:

1. Proven experience in inside sales, customer service, or a related role, preferably within the manufacturing or fabrication industry.
2. Excellent communication and interpersonal skills.
3. Technical aptitude and the ability to learn product details quickly.
4. Proficiency with CRM tools and sales software.

About Melnik Custom Fabrication:

Melnik, our parent company, operates two distinct business divisions: Melnik Custom Fabrication and Melnik Mounts. Proudly Canadian, we provide custom fabrication solutions for diverse industries and standard products tailored to the Digital Display and Signage sector.

Based in southwestern Ontario, our CNC-equipped facility offers a full range of services, including design, prototyping, and manufacturing. We prioritize precision and certified quality, supporting both Canadian suppliers and customers with high-quality, customized solutions delivered across North America.

Following significant growth last year, we are rapidly expanding and are committed to offering our team exciting opportunities for professional development.

What We Offer:

This Ontario-based role offers a competitive remuneration package based on experience, along with a benefits program that includes a Health Care Expense Account for customized coverage. We also provide a Profit Sharing/Bonus program linked to individual and company performance. We look forward to connecting with interested candidates!

Please send applications to hiring@melnik.ca.

Salary: $45,000 - 60,000 annually, depending on experience and qualifications.