Inside Sales Representative

Customer Service and Support

Job Title:

Job Description

JOB DESCRIPTION

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.

A NEW CAREER POWERED BY YOU

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!

As a remote Inside Sales Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success. Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great “work from home” opportunity that will allow you to reimagine your career journey and develop lasting relationships. We’ll provide all the training, technologies, and support you’ll need to succeed. Plus, at Concentrix, there’s real career growth potential.

WHAT YOU WILL DO IN THIS ROLE

As an Inside Sales Representative working from home, you will:

• Provide inbound and outbound customer support using a call flow guide
• Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills
• Build client relationships and find new ways to retain customers
• Track, document, and retrieve information in databases
• Offer additional products and/or services with every sale
• Deliver expert customer experiences.

YOUR QUALIFICATIONS

Other qualifications for our Inside Sales Representative (Remote) role include:

• 1+ year of proven hard sales experience
• A strong understanding of the sales process and communication skills
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills
• A desktop or laptop for testing; a work computer may be provided
• High-speed internet and a smartphone

WHAT’S IN IT FOR YOU

We significantly invest in our employees to ensure long-term success. In this role, you’ll also be provided with:

• The on-target earnings range is $16- $20 per hour, including a base salary and performance incentives
• Paid training and performance-based incentives
• Employee referral bonus opportunities
• Registered Retirement Savings Plan; paid PTO and holidays; medical, dental, and vision insurance
• Health and wellness programs
• Mentorship programs that support your career journey

REIMAGINE THE BEST VERSION OF YOU!

If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

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