Inside / Counter Sales Representative

Job Overview:
At Noble, we help our customers’ businesses succeed by investing in our most important asset: our teammates!

Start a rewarding career at our London - HVAC Branch as an Inside/Counter Sales Representative (Plumbing & HVAC)! We are in business to help our customers succeed!

What We Offer You:

• Internal growth opportunities
• Access to training and development programs
• Comprehensive benefits package:
  • Medical & Dental coverage
  • Pension and RRSP contribution opportunities
  • Additional insurance coverage
• Become a part of the close-knit Noble family!

The inside sales/counter sales representative works closely with customers (by phone, fax, or email) and responds to inquiries about quotes, orders, lead times, etc. They collaborate with other internal and external departments (such as Outside Sales, Manufacturing, Vendors, and Shipping) to handle purchase orders and provide customer service. They provide great customer service, are up to speed on product knowledge, and keep clients informed.

How you Contribute to Noble's Success

• Sell Plumbing and HVAC products to assigned and potential customers
• Answer all Plumbing and HVAC requests and provide product quotation and technical support
• Create tender project quotes, review specs, get prices, keep quote logs, and follow up with vendors/customers
• Prepare submittals, receive approvals, purchase non-stocks, and oversee order progression of equipment
• Collaborate with the branch team to close sales and provide excellent customer service
• Provide direct sales service and product line information to our customers (in person, or by telephone/e-mail), ensuring customer needs are satisfied
• Process sales, including entering orders, pulling product out of inventory, and scheduling delivery or helping buyers load orders
• Evaluate customer needs and upsell products where appropriate to maximize sales
• Other related branch duties to support business needs

Must Haves and Nice to Haves

You Must Have:
• Superior customer service skills
• Well organized, able to multitask, and work well under pressure
• Strong written and oral communication skills
• Excellent presentation ability
• Knowledge of, or willingness to learn technical and advanced skills

Nice to Have:
• Previous experience in Plumbing/HVAC sales and/or customer service
• Technical Plumbing/HVAC knowledge
• Experience using Trend, Word, Excel, and Outlook

Who We Are
From our beginning as a plumbing supplier, Noble has grown to serve the trade in HVAC, Hydronics, Industrial, and Fire Protection. From construction through to maintenance and renovation, we offer an incredible assortment of leading brands. While we’ve grown and continue to expand, one thing about Noble that hasn’t changed is our commitment to delivering the best service in our industry.

Today, we still judge our success by our customers’ successes. That’s why our teammates are passionate about providing exceptional customer experiences and delivering the best value-added service in the business.

When you join Team Noble, success is in store for you, too! As a Noble teammate, you have the opportunity to develop the knowledge and skills consistent with our business. We provide the resources, training, and opportunities to thrive.

We value diversity and strive to make everyone feel included and respected. Noble is proud to be an Equal Opportunity Employer. We are committed to the principles and practices of employment equity, and encourage all qualified individuals, including women, persons with disabilities, visible minorities, and Indigenous Peoples to apply for our career opportunities. Should you require any assistance during the application process, please contact us at 905-760-6954 with reference to the Job Title.

We thank all applicants for their expression of interest. Those who are shortlisted for further review will be contacted directly.