Information Technology - qa Analyst, Business Support Technology

THE TEAM

The mission of the Technology Division is to enable Everyday Luxury, supercharged by technology.

THE OPPORTUNITY

Aritzia is growing, and our Technology teams are growing with it. This is a unique opportunity to be part of the team responsible for designing, testing, deploying, and continuously improving our digital and technology products and solutions. As a QA Analyst, you will support with quality assurance efforts across a variety of projects and departments impacting our digital, omnichannel, supply chain, finance, and people & culture functions, to ensure the consistent delivery of high-quality products and solutions. You will apply your passion for technology to unlock business value through a variety of transformational technology initiatives. With the skills you gain in this role, the opportunities are endless - from a rewarding career in Technology to continued growth and development with Aritzia.

THE ROLE

As a QA Analyst, you will:

1. Contribute to test architecture and maintaining test environments that mirror production setups for accurate testing
2. Collaborate with cross-functional teams to deeply understand project requirements, aligning QA best practices with business goals
3. Support with executing and maintaining test scripts, and document test cases across waterfall and agile software development methodologies
4. Support with executing assigned test cases in a timely manner, ensuring our digital and technology products and solutions work as defined
5. Support with defect triage and resolution, ensuring efficient prioritization, tracking, and closure of issues while leveraging root cause analysis to implement preventative measures
6. Support with identifying the causes of incidents and problems, and implementing corrective actions to prevent recurrence
7. Contribute to the development and implementation of standardized QA processes, tools, and best practices, including test case design, test execution, defect tracking, and reporting, and continuously improving these processes and methodologies to enhance efficiency and effectiveness

THE QUALIFICATIONS

The QA Analyst has:

1. Proven and best-in-class skills, education, and/or applicable certifications
2. Strong communication skills to collaborate across teams and ensure high-quality results
3. Excellent analytical skills, with a keen eye for investigating issues and ensuring quick resolution
4. For our Enterprise Technology team:
5. Hands-on experience testing complex applications and large datasets across backend systems (e.g., SAP and payment systems, Workday and scheduling systems, WMS, or similar systems)
6. Extensive experience in test planning, execution, and maintenance, including detailed bug tracking and root cause analysis
7. Skilled in writing and executing comprehensive test cases, covering functional, integration, regression, E2E, UAT, and API testing
8. Skilled in preparing and maintaining test data and environments, including data cleanup, updates, and ensuring environment stability during testing cycles
9. Adaptable in a hybrid Agile/Waterfall environment, balancing structured and dynamic processes
10. Proficient with test management and bug tracking tools like Jira, TestRail, Panaya, and Confluence
11. Exposure to test automation tools (Tosca, Cypress) and API testing tools (Postman) is an asset
12. For our Digital Technology team:
13. Experience collaborating with manual testers and automation engineers, with a focus on website and/or mobile
14. Experience with the agile shop based in product squads
15. Understanding products within our digital technology stack, including but not limited to: React, React Native, SFCC, Jest, Cyprus, Braserstack, detox, TestRail
16. Experience using JIRA/Confluence
17. A commitment to learn and apply Aritzia's Values and Business and People Leadership principles

THE COMPENSATION

The typical hiring range for this position is $50,000-$100,000 CAD per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience.

We are always looking for top talent - if your qualifications differ from those listed above, the scope of work and final agreed upon salary may be adjusted to reflect your individual qualifications.

Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with comprehensive benefits, aspirational workspaces and elevated employee perks and experiences - we provide it all.

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

1. Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now.
2. A-OK Commissary & Café - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining.
3. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well.
4. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
5. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity, and inspiration. They're also dog friendly. Woof.
6. Amenities - Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms, and more.
7. The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.