information technology (IT) support technician

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Manufacture

Responsibilities

Tasks

• Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality
• Co-ordinate activities with other work units or departments
• Professionalism in customer service
• Provide technical and professional advice
• Upgrade and maintain software

Credentials

Certificates, licences, memberships, and courses

• Microsoft certified professional (MCP)

Additional information

Personal suitability

• Excellent oral communication
• Excellent written communication