Ice Rink Operations Manager

Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service excellence and are committed to it.

Canlan Sports is currently looking for an Ice Rink Operations Manager.

Rate of Pay: $73,000 - $77,000/ year

Job Summary

The role is responsible for all aspects of facility building maintenance and ice production operations including ice maintenance, flooding, refrigeration plant operation, janitorial and building maintenance duties. Scheduling, supervising, and training of staff as well as ordering supplies & equipment, and following budgets & costs are also the responsibility of the Operations Manager. This is a hands-on management role – actively involved in day-to-day operations as well as a key member of the facility management team.

Responsibilities

• Manages and develops staff within the department (inclusive of ongoing learning and development initiatives and related follow up / follow through).
• Recruits, selects, hires and trains staff.
• Ensures Health and Safety Standards are met by all staff.
• Assists in the development of the Operations Department’s Annual Operating Plan and responsible for its implementation, delivery and achievement.
• Coordinates estimates and research under the direction of Corp Facilities on all CAPEX projects and other projects that have significant value.
• Purchasing and receiving of supplies and processing A/P invoices.
• Inspects and ensures building maintenance tasks are completed to Manufacturer’s, Canlan’s and/or governmental standards, as required.
• Responds and troubleshoots non-routine issues (e.g. staffing, equipment failure, alarms etc.) during or outside of regular working hours.
• Creates project plans and schedules for building and maintenance staff.
• Inspects and ensures routine janitorial tasks are completed to standards.
• Coordinates and schedules major ice maintenance, including "ice in and ice out" schedules with Sales and Program staff, as required.
• Ensures that ice production and refrigeration log readings and scheduled inspections are completed, as required.
• Creates work schedules (project plans and schedules) for operations department staff.
• Ensures all service requests are dealt with in a timely manner.
• Monitors consumption daily.
• Compares monthly invoices to utility tracking spreadsheet to check for discrepancies.
• Sets temperature and schedule for HVAC and refrigeration equipment based upon season and occupancy.

• Must hold a valid Refrigerator Operators Certificate.
• Must have 2-3 years experience supervising people.
• Must have 3-4 years on ice maintenance and ice painting.
• A good understanding of ice resurface operation and repair.
• A good understanding of H.V.A.C. operation & maintenance.
• All-round knowledge of mechanical equipment and facility maintenance.

• Must have strong communication skills both written and orally (English).
• Computer skills, comfortable with MS Office.
• Honest and hard working.