HVAC Service Technician

HVAC SERVICE TECHNICIAN (BURLINGTON/WATERLOO/MISSISSAUGA)

O’Dell HVAC Group is a well-established heating, ventilating, and air conditioning (HVAC) equipment representative that works across Ontario with engineers, building owners, mechanical and sheet metal contractors in both commercial and industrial settings.

Core Focus, Vision & Culture:
At O’Dell HVAC Group, our purpose and passion is to build trusted relationships and deliver value-focused HVAC solutions. Our vision is to become the premier HVAC solutions provider across Canada by shaping the industry through innovative solutions and a customer-first approach.

Our success is fueled by our people. We offer our employees a work environment that reflects our core values and motivates employees to be their best. We want to mentor and train our employees to help their career growth, and we have a family atmosphere that is supportive and centered around teamwork and collaboration.

Our commitment to Diversity, Equity, and Inclusion:
We embrace diversity, equity, and inclusion and know that it drives innovation and better positions us for success in the future.

What you’ll be doing:
In your role as HVAC Service Technician, you will develop advanced knowledge of these core products to deliver exemplary support. You will work closely with contractors through installation and commissioning of equipment to respond quickly to technical questions and provide on-site support throughout start-up, commissioning, and troubleshooting activities. You will also:

1. Provide customers with EXPERT support on O'Dell products.
2. Startup & commission new product installations, working alongside installing contractor to ensure optimal operation.
3. Provide telephone support to installers and service technicians on installation (wiring, piping, programming) and operational issues related to equipment we supply.
4. Work with our sales staff to support them in laying out and integrating our equipment in a variety of applications.
5. Liaise with manufacturer’s technical support to obtain support documents and technical information that will assist our customers with installation and/or configuration of equipment.
6. Provide field support in installation, troubleshooting, and configuration of our equipment through the entire life cycle.
7. Support warranty claim processing, working with both contractor and O'Dell sales team to address product failures swiftly.
8. Occasionally attend manufacturer facilities for technical training on product lines.

Our complete product offering is available online, but these are the key products you’ll support:

• LG variable refrigerant flow air source heat pumps
• Bousquet & Valent air handling solutions
• CET hazardous gas monitoring
• Dryotron natatorium dehumidification
• Neptronic humidification solutions

Who you are:

• 313A licensed refrigeration mechanic and/or G1 gas technician license.
• Member of good standing in the College of Trades.
• Strong mechanical and electrical aptitude.
• Valid G Drivers License in good standing.
• Experience in the HVAC industry as a service technician in the commercial/industrial industry.
• Strong communication and interpersonal skills are a must, both in written and verbal communications.
• Conscientious and diligent.
• Able to work well independently and within a team environment across multiple offices.
• Advanced application of computers and electronics as front-line support tools for HVAC equipment. Training will be provided, but you must fully embrace this industry shift.
• Ability to travel within the GTA and downtown core.
• Very punctual, responsible, and dependable.

Why work at O’Dell HVAC Group Inc:

• Competitive wages based on experience.
• Complete Benefits package.
• RRSP employee contribution plan.
• Profit sharing based on O’Dell performance.
• Company sponsored professional affiliations (OACETT, CPSA, ASHRAE etc.).
• Professional development: we strongly value training & development and career growth opportunities for our employees.
• Summer Fridays - in the summer we take Friday afternoons off!
• We do a paid company-wide shutdown during the holiday season to enjoy extra time off.
• Normal business hours would consist of being onsite from Monday-Friday between the hours of 8am-5pm.
• O’Dell Associates will provide a company service vehicle and job-specific HVAC tools. Technicians will be required to supply their own hand tools and cordless tools.

Accommodation:
Your accessibility is important to us. In accordance with AODA and the Ontario Human Rights Code, O’Dell Associates will provide accommodations to applicants with disabilities throughout the entire recruitment process. Please inform us of the nature of any accommodation(s) that you may require.

TO APPLY:
Please contact the Employment Specialist you are working with at Centre for Skills Development to express interest.
OR
Non-registered applicants, please contact your nearest Centre for Skills Employment Services office to find out how to apply:

• Burlington: 905-333-3499 x 150
• Oakville: 905-333-3499 x 421
• Milton: 905-333-3499 x 459
• Mississauga: 905-333-3499 x 462

Post ID: FM91
Company: O’Dell HVAC Group
Hours: Full time
Wage: Competitive wages based on experience
Status: Permanent
How to apply: See details in posting to apply