Human Resources Generalist

Job Description: Human Resources Generalist

Who We Are:

• Eye Thrive is a locally recognized 501c3 nonprofit that empowers children to pursue their full potential by delivering essential eyecare across the St. Louis region.
• Each school year Eye Thrive provides 14,000+ vision screenings, 5,000+ comprehensive eye exams, 7,000+ prescription glasses, 2,000+ replacement glasses, and 200+ follow-up care referrals, all completely free of charge. Eye Thrive is positioned to double our capacity with a second Mobile Vision Clinic in 2025 allowing us to double our impact on the lives of kids in St. Louis.

Job Overview:

As a key member of our organization, the HR Generalist plays a crucial role in shaping the culture, supporting staff, and driving our mission forward. This role is vital to ensuring our non-profit operates smoothly and efficiently by managing essential HR functions that impact our team’s experience at every stage of their journey with us. The HR Generalist will work closely with our leadership to foster an environment where employees feel valued, supported, and engaged in the organization’s mission. With a strong emphasis on discretion and professionalism, the HR Generalist will build trust across the organization, handling sensitive issues with care and confidentiality.

In this role, you will have the unique opportunity to impact nearly every aspect of the employee experience. From recruitment and onboarding to offboarding and professional development, you will be integral to maintaining a high-performing, compassionate, and mission-driven team. You’ll ensure compliance with policies, facilitate growth opportunities, and support our commitment to diversity, equity, and inclusion. This role is ideal for a proactive and compassionate HR professional who is ready to bring strategic ideas to life in a small, collaborative, and high-impact setting.

Job Type:

• Permanent; Full Time; Exempt.
• 40 hours/week; Monday-Friday 8 AM-4:30 PM.
• Reports to Chief Executive Officer.
• Participation in morning/evening meetings and special events will be required as needed.

Essential Duties and Responsibilities:

Staffing and Recruitment:

• Collaborate with hiring leads to understand staffing needs and create or adjust current job descriptions.
• Manage the recruitment process, including job postings, screening, interviewing, and selecting candidates.
• Assist with the development of an inclusive and diverse recruitment strategy to attract high-quality talent.

Onboarding and Offboarding:

• Design and implement an effective onboarding program that integrates new hires into the organization’s culture.
• Coordinate with managers to ensure a smooth transition for new employees.
• Manage the offboarding process, conduct exit interviews and ensuring all documentation is complete.

Training and Development:

• Identify training needs and coordinate professional development opportunities for staff.
• Support managers in developing individualized training plans to enhance skills and knowledge.
• Understand training opportunities at the Delmar DivINe and prioritize employee participation as determined appropriate.

Employee Relations and Culture Building:

• Serve as a resource to employees, addressing questions and providing guidance on HR policies.
• Promote and uphold a culture of empathy, collaboration, and accountability.
• Coordinate with leadership to organize team-building activities, enhancing employee engagement.
• Coach managers on best practices for managing difficult conversations, maintaining fairness, and consistency in handling employee grievances.

Payroll and Benefits Administration:

• Complete bi-weekly payroll processing, monthly mileage, and reimbursements, ensuring timely and accurate compensation for all staff members.
• Administer employee benefits, including health insurance, retirement plans, and other organization-sponsored programs.
• Act as the primary contact for employees with questions or issues related to payroll and benefits, ensuring a positive experience and prompt resolution of inquiries.

Compliance and Policy Administration:

• Maintain and update HR policies/protocols to ensure compliance with local, state, and federal regulations.
• Stay informed of relevant employment laws and regulations, recommending updates as necessary.
• Manage employee files and HR records in compliance with organizational standards.
• Collaborate with legal counsel and external advisors to resolve complex employee legal issues and minimize company risk.

General HR Support:

• Assist with performance review processes and goal setting.
• Advise the CEO on key HR matters, including leadership development, workforce planning, and employee relations, ensuring that HR practices support the company’s vision and culture.
• Contribute to the ongoing improvement of HR processes and policies to align with best practices.

Competencies:

• Collaborative — Values a team approach; Recognizes and identifies strengths; Builds meaningful relationships; Inspires and motivates others; Cooperative work style.
• Dedicated – Supports organization’s goals and mission; Upholds Eye Thrive values and reputation; Understands the needs of the wider community in the Greater St. Louis region; Interests in continuous learning and improvement.
• Efficient — Highly organized; Strong time management skills; Excellent attention to detail; Effectively communicates; Writes and speaks clearly.
• Intuitive – Anticipates needs; Proactively solves problems with strong analytical and problem-solving skills; Willingness to take on responsibilities and challenges; Knows when to apply rules to specific problems to produce practical answers.
• Reliable — Delivers high quality service; Handles multiple tasks, projects, and timelines; Maintains composure under pressure; Honest and ethical.
• Empathetic – Recognizes emotions and needs of others; Understands other people’s perspectives on a situation; Listens carefully to what someone is trying to tell you; Builds relationships with children/families based on compassion and respect.

Compensation and Benefits:

• Salary starting at $60,000, commensurate with experience.
• Competitive benefits package; Including medical, dental, vision, life insurance and Employee Assistance Program services.
• 403b employer matching program.
• Competitive personal time off policy.
• Mileage reimbursement.
• Professional development opportunities.

Basic Qualifications:

• Bachelor’s degree or higher in Human Resources, Business Administration, or related field, or equivalent work experience.
• Nonprofit experience is preferred.

Professional Skills:

• Strong interpersonal and communication skills.
• Ability to manage multiple priorities and projects with attention to detail.
• High level of discretion and professionalism.
• Knowledge of HR compliance and employment law.
• Experience with applicant tracking systems and HRIS software.

Computer Skills:

• Proficient skill level with Microsoft Office applications.
• Proficient skill level with Google Documents, Sheets, and Calendar.

Personal Attributes:

• Commitment to the mission and values of the organization.
• High degree of integrity, discretion, and professionalism.
• Ability to work independently and collaboratively in a dynamic environment.

Work Environment:

• Works at a shared workspace office at Eye Thrive headquarters at the Delmar DivINe.
• Occasionally travels to Mobile Vision Clinic at various schools and community centers throughout Greater St. Louis.
• Occasionally travels to Warehouse in Maryland Heights as needed.

Physical Demands:

• Must be able to lift and carry 25 pounds on occasion when supporting Eye Thrive visits and/or events during set-up and tear-down.
• Ability to move up and down stairwells.

Submit a cover letter and resume at eyethrive.bamboohr.com/jobs. Priority is given to early applicants; applications are reviewed on a rolling basis and position is open until filled.

Because we operate as a team, all employees may be asked to support other positions and pitch in to ensure the organization’s success.

Eye Thrive is an Equal Opportunity Employer. We are committed to promoting diversity, inclusion, and equity throughout our organization.