Human Resources Generalist

CWD designs, markets & sells the highest performing consumer electronics that are smart, simple, and stylish. From high fidelity turntables to wireless video connectivity systems, we create innovative products that empower people. Our success is measured in our customer satisfaction ratings and dedicated following. We have been in business since 1961 and our creations can be found in millions of homes. Together in teams, as a company, as a community, we are committed to Creating What’s Different!

CWD is looking for a Human Resources Generalist to join our exceptionally talented and collaborative team! Reporting to the Director of Customer & Team Member Experience at our Niagara Falls location, the successful candidate will be responsible for both strategic and administrative tasks and will help with important functions such as training and development, compensation and benefits, health and safety, and performance management. We understand that our business thrives when our team members thrive, and it begins with hiring the right HR Generalist! If you are someone that likes a challenge and are continuously striving for excellence, then this is the perfect opportunity for you!

What We Offer:

1. Full comprehensive benefits (dental, medical and eye) 80/20 split-family coverage
2. Annual professional development fund
3. RRSP Match
4. Fitness incentives
5. Team events
6. 50% off on CWD brands
7. Relocation expense

Key Responsibilities:

1. Serve as the first point of contact for leaders and team members regarding HR related matters
2. Oversee the HR Coordinator
3. Assist in the communication, interpretation, and upkeep of the employee handbook, employee directory, and organizational chart, and contribute to policy development
4. Participate in the development of HR objectives and systems, including metrics, queries, and standard reports for ongoing company requirements
5. Assist with team member inquiries regarding pay and benefits
6. Be the primary backup for payroll processing, including bi-weekly updates to employee files, bonus/incentive pay, vacation/sick pay, expense reimbursements, hourly-employee validations, and benefits changes
7. Oversee the coordination of training and development opportunities for team members
8. Source training providers and deliver training sessions
9. Oversee the administration of the annual performance review process for all team members
10. Ensure performance evaluation methods are adhered to by all managers
11. Monitor, support, and administer the progressive discipline program as required
12. Create disciplinary letters or performance improvement plans with guidance from management for all infractions
13. Facilitate the offboarding process for all team members such as conducting exit interviews and maintaining checklists
14. Conduct investigations in response to a range of employee concerns, communicate regularly regarding pending investigations, and provide recommendations based on your findings
15. Serve as an active member of the Joint Health and Safety Committee
16. Schedule and participate in all monthly walkthroughs and sure any follow-up items from meetings are actioned
17. Track and interpret provincial regulations and relevant standards to ensure policies and procedures are updated accordingly
18. Facilitate the return-to-work program for injured team members as required
19. Assist the HR Coordinator with the full cycle recruitment process including participating in interviews, maintaining relationships with recruitment agencies, and new hire orientation as required
20. Assist with current and future HR projects
21. Maintain physical and digital team member files
22. Undertake related duties as assigned to achieve objectives and company goals

Qualifications:

1. College diploma or university degree in Human Resources Management, Business, or a related program
2. Five (5) years of experience as a Human Resources Generalist
3. CHRP required
4. Previous experience on a Joint Health and Safety Committee or Joint Health and Safety Committee Training Part 1 and 2 is considered an asset
5. Prior knowledge or experience processing payroll
6. Experience working with an ATS, such as JazzHR is considered an asset
7. Knowledge and experience conducting workplace investigations
8. Proficient understanding of employment legislation
9. Excellent communication and interpersonal skills, ethics, and cultural awareness
10. Aptitude for problem-solving and thorough knowledge of HR procedures and policies
11. Proficiency using Microsoft Office
12. Ability to work in a fast-paced ever-changing environment

You Will Stand Out If:

• You have experience using Ceridian to process payroll
• You have experience managing multiple large-scale HR projects

This is a full-time permanent role working 40 hours a week on-site. Our hours of operation are 8:15am to 5:00pm Monday to Friday.

If the above interests you, then apply to join our fast paced, creative, and energetic team! CWD is an equal opportunity employer and is dedicated to creating a diverse and inclusive work environment. We are committed to providing accommodations for people with disabilities throughout the recruitment process, and upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Applicants must make their accommodation needs known upon requests for interviews.

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