Human Resources Coordinator

Job Description

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.

CARE AND BE CARED FOR - THIS IS YOUR HOME

Reporting to the Director, the Human Resources Coordinator position is responsible for providing administrative support for a variety of processes in support of the Human Resources and Organizational Development department.

What will you do?

• Assists with general inquiries regarding issues from staff and stakeholders; directs all phone calls and e-mails to the appropriate person.
• Manages and responds on a timely basis to office inquiries and work flow, which includes redirection of documents for information or action.
• Assists with the fostering of relationships and acts as a liaison between the Directors office and both internal and external partners.
• Opens, sorts, and distributes incoming mail and faxes; drafts routine correspondence, researches and compiles information to assist in the development of reports and/or presentations, sets up and maintains electronic and paper office filing systems.
• Maintains excellent relationships with internal and external stakeholders.
• Actively seeks to resolve conflict.
• Practices records management as it applies to the Archives and Record Keeping Act.
• Gathers information pertinent to develop first draft of communiqués.
• Assists with planning and organizing of meetings as requested; ensures logistics, materials, and technological requirements are prepared and complete for all meetings. Attends and prepares minutes when requested.
• Problem solves within the scope of role to support the Director.
• Sets up, maintains and monitors electronic e-mails and paper office filing systems.
• Collaborates with and seeks assistance from other Ontario Health atHome employees for completion of tasks and assignments as necessary.
• Provides administrative support to various HROD programs and projects.
• Arranges meetings either face-to-face, teleconferences or videoconferences.
• Requisitions supplies for the department; receives supplies and verifies invoices for payment.
• Assists in creating presentations, charts, spreadsheets, and documents for monthly and ad-hoc reporting.
• Prepares agendas, takes minutes, and prepares necessary documents for meetings.
• Prepares standard and ad-hoc reports as required, assists with the administration of surveys, tabulates results, and prepares presentation and statistical reports based on results.
• Researches and compiles information and assists in the development of reports, routine correspondence and/or presentations for the Director.
• Provides administrative support to committees chaired by the Director and other members of the team (agenda, minute taking, catering etc.).
• Ensures the Director has the necessary materials/documentation available in advance of scheduled meetings.
• Approves time off requests on behalf of the Director.
• Arranges Directors business travel arrangements.
• Completes and reconciles all mileage claim forms for the Director.
• Assists with special projects as required.
• Maintains Tuition Assistance Program and Conference Registrations for staff, tabulating year-end statistics tracking all expenses aligning with fiscal budget.
• Provides support for Board and Executive Leadership documents.
• Maintains confidentiality at all times.
• Other duties as assigned.
• Embody Ontario Health atHome mission, vision and values and apply quadruple aim (enhancing patient experience, enhancing provider/staff experience, improving value and improving populations health) to support continuous quality improvement in daily work.
• Exemplify, embrace and intentionally promote an inclusive work environment where all are meant to feel they belong.
• Continually demonstrate a commitment to create a positive culture of equity, inclusion, diversity and anti-racism.

What must you have?

Educational Qualifications

• Post-secondary education in Human Resources plus three to five years’ previous related experience or equivalent combination of education and experience as an administrative professional.

Experience

• Three to five years’ previous related experience as an administrative professional.

Knowledge and Skills

• Ability to handle sensitive and confidential information in a discreet and professional manner.
• Ability to gather information pertinent to develop first draft of communiqués.
• Excellent time management and organizational skills combined with the ability to prioritize and to balance the workload requirements, meeting competing deadlines with minimal supervision.
• Excellent verbal and written communication skills; attention to details and effective interpersonal skills.
• Problem solving and conflict resolution skills.
• Excellent working knowledge of Microsoft Office Programs with the ability to produce reports with visual additions such as charts, graphs, tables, flow charts and diagrams.
• Working knowledge of HROD operational software.
• Self-motivated with demonstrated ability to work effectively, accurately and independently with minimal supervision and take initiative within the job scope.
• Ability and confidence to work in and respond to a dynamic and changing environment.
• Exceptional organization skills required to facilitate and administer programs involving specific groups and/or all employees at all levels.
• Understanding of Human Resources and Labour Relations.
• Excellent written communications skills to prepare/edit reports and analyses of data which will support effective decision-making and priority-setting.
• Excellent inter-personal skills and experience developing excellent stakeholder relationships.
• Strong teamwork and customer service experience.
• Proven ability to resolve conflicts and remain unbiased.
• Proficiency with PC-based hardware/software and inter/intranets.
• Ability to work well with others.

What would give you the edge?

• Knowledge of services provided by Ontario Health atHome.
• Ability to speak French or another second language.

Hours of work: Monday to Friday 8:30am to 4:30pm (37.5 hours per week)

Position location and travel: Hybrid work model, subject to change. The position may involve travel throughout the Central East geographic region. A valid Ontario driver's license and access to a reliable vehicle are required.

What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

• Attractive comprehensive compensation packages and benefits.
• Valuable development opportunities.
• Membership in a world-class defined benefit pension plan.

Who we are: We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

If you're interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment: Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Date Posted: December 11, 2024

Closing Date: December 18, 2024

Anticipated End Date: June 27, 2025

Job Type: Temporary Full-time

Start Date: January 2025

Division/Department: Human Resources and Organizational Development

Branch: Whitby

Salary: $57,919.15 - $69,159.48 annually

Group: Non-Union