General Summary
The People Operations Associate role provides support to the organization related to hourly recruiting, onboarding new hires, processing unemployment claims, scheduling performance management training, acting as a partner with employees and Leadership, reporting HR metrics, as well as assisting with all other related HR projects and initiatives. This position is responsible for product safety, quality and legality.
Primary Responsibilities
- Schedules, prepares, and facilitates the logistics for new employee orientation and onboarding.
- Provides administration and assistance in all HR areas in regards to policies, procedures and programs.
- Assist with resolving employees’ HR-related questions and issues.
- Advise HR leadership of potential HR-related issues and recommend and implement solutions as appropriate.
- Answer basic functional questions and refers more complex HR matters to appropriate resources.
- Assist with reviewing employee relations concerns and providing information and recommendations to HR leadership.
- Assist the HR team and management with strengthening and enhancing the company’s HR programs, policies, and processes.
- Administer aspects of new employee orientations and trainings.
- Administer hourly recruiting, sourcing, and screening.
- Maintain job files and ensures proper dispositioning of all applicants.
- Maintain personnel files and ensure compliance with record retention policy.
- Administer the performance management program according to design reviews.
- Prepare and respond to unemployment claims.
- Enhance, conduct, and/or assist with the administration of the company’s internal training programs to align with long term HR goals and objectives.
- Prepare HR reports pursuant to government and management requirements.
- Prepare and distribute required federal, state and local HR-related notices.
Education/Experience
- Bachelor’s degree in human resources or related discipline required.
- In lieu of Bachelor’s degree, high school diploma or GED, and 2 - 4 years of experience in a Human Resources role or associate degree and 1-3 years of experience in a Human Resources Role.
- PHR, SHRM-CP or equivalent certification preferred.
- Strong knowledge of HR-related best practices, government regulations and industry standards.
- Familiarity with COBRA, ERISA, FMLA, FLSA and all HR related state and federal regulations required.
- Knowledge in Microsoft Office applications and Human Resources Information Systems strongly preferred.
- Excellent verbal and written communication skills.
- Customer service driven.
- Strong team player.
Physical/Cognitive Requirements
With or without accommodation:
- Ability to follow policies and procedures.
- Ability to read, write and interpret information.
- Ability to add, subtract, multiply and divide.
- Ability to use hands to manipulate, handle, or feel.
- Ability to sit/walk/stand for up to 8 hours per day.
- Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.
Working Conditions
General office environment that is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment with standard office equipment available.
Disclaimer
The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.
FedEx Supply Chain, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
The FedEx Logistics companies are committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact fsc.talentacquisiton@fedex.com.
Competitive Pay: FedEx Supply Chain offers competitive hourly rates depending on your location and experience.
Pay Range: 22.14 (Min) - 32.11 (Mid) - 42.07 (Max) Hourly