Human Resources Assistant

Reports to: Senior Human Resources Generalist

About the Position:

This position is responsible for assisting in the recruiting process, administrative functions, employee relations, and employee communications for the ALS Human Resource Department.

Specific Responsibilities

• Assists in the response to routine calls & e-mails from employees;
• Responds to and complete requests for information from outside sources (including reference checks, personnel file requests, wage information, etc.);
• Responsible for supporting recruitment;
• Adheres to the policies, procedures, and standards relating to recruitment ensuring consistency within ALS;
• Support with offer letters to candidates when necessary;
• Maintains and updates all employee files;
• Ensures that all Human Resource forms, policies, manuals, etc. are up-to-date;
• Assists in organizing employee relations events, internal employee communications, and HR intranet content;
• Supports organizational development initiatives including orientation programs and performance reviews;
• May assist with other Human Resources projects;
• Observe established safety regulations and comply with all ALS health and safety policies and procedures;
• Ensure all invoices are coded correctly and sent to the finances department for payment;
• Support the Sr HR Generalist on recognition and reward programs;
• Other duties as assigned.

Required Knowledge, Skills & Abilities

• Excellent English communication skills, both written and verbal
• Strong customer service focus, interpersonal and organizational abilities;
• Ability to maintain confidentiality;
• Demonstrated judgment, creativity, integrity, critical thinking and ability to problem-solve;
• Strong communication skills; written and verbal;
• Advanced computer skills including MS Word, MS Excel, PowerPoint, and Visio;
• Ability to effectively handle escalations and time-critical issues.

Required Qualifications

• Completion of a diploma or university degree or equivalent is preferred;
• Previous customer service or office administration experience is an asset.

Physical Demands

• Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities;
• Ability to use and view a computer screen for up to 8 hours per day;
• Ability to communicate via telephone and e-mail without assistance.